Executive Assistant - Location: Cleveland

Executive Assistant

Salary Range- $55,000-$70,000

Major Duties and Expectations

• Provides administrative support to President & CEO:
• Coordinates meeting logistics, correspondence, and travel arrangements for the CEO. (This role does not manage the CEO's personal calendar; staff book directly on Outlook.)
• Maintains the CEO's recurring calendar holds (focus time, prep, travel, priority commitments) and protects them as internal team book directly into open time.
• Steps in only when a booking lands inside a hold or creates a genuine conflict, resolving it directly with the requester.
• Tracks the CEO's active projects and commitments, and drives follow-up so nothing is dropped.
• Prepares agendas, briefing materials, and follow-up notes for the CEO's meetings.
• Able to represent the CEO and make sound decisions on her behalf when she is unavailable or at less than full capacity.
• Provides support to CHSC Board of Directors:
• Prepares all board and committee meeting agendas and materials.
• Manages board and committee calendars, and runs scheduling polls for meetings and events.
• Maintains the board roster and supports board member recruitment, onboarding, and offboarding.
• Attends board and committee meetings to take and distribute minutes.
• Supports the organization's strategic planning process: scheduling, materials, tracking action items, and follow-up.
• Coordinates board social events.
• Ensures communication accommodations are in place for all board and committee meetings.
• Senior Management Team and All Team Liaison:
• Participates as an adjunct member of the senior management team including scheduling meetings and retreats, coordinating agendas, and assigning follow-up tasks.
• Plans agendas for monthly all-team meetings.
• Coordinates accessibility accommodations (ASL interpreting, captioning, and related needs) for all-team meetings.
• Works with speakers and presenters ahead of time to ensure they are prepared.
• Plans and executes two staff events per year.
• Fundraising and Donor Relations
• Supports corporate fundraising initiatives and campaigns.
• Helps the CEO steward and cultivate donor relationships, including tracking touchpoints, drafting correspondence, and coordinating donor meetings.
• Technology and Systems
• Builds out and maintains SharePoint sites for the board and the all-team, extending what the CEO has already started rather than needing it rebuilt from scratch.
• Uses AI tools (e.g., drafting, summarizing, meeting prep, research) as a standard part of daily workflow to move faster and produce better work.
• Identifies where technology can remove steps from a process, and proposes and implements those fixes in collaboration with CEO and Team.
• Other duties as assigned by CEO.
  
  

Education/Experience/Skills

• Bachelor's degree required; advanced degree or equivalent professional experience a plus. No specific credential is required, but the candidate should have a track record of increasing responsibility in executive support, project management, or nonprofit operations, ideally including exposure to board governance.
• 5 years of experience supporting a senior executive, board, or comparable high-accountability environment.
• Demonstrated ability to manage a complex, competing set of priorities across board governance, staff operations, and donor relationships without close supervision.
• Sharp, intuitive judgment: reads situations quickly and adapts without needing detailed instructions.
• Self-directed and reliably punctual; follows through on commitments without reminders.
• Composed under pressure; trustworthy with confidential and sensitive information.
• Genuine skill at making people feel respected, prepared, and at ease, whether a board member, a donor, or a colleague.
  
  

Employment Application

Cleveland Hearing & Speech Center (CHSC) is an equal opportunity employer with a long-standing record of non-discrimination in employment. CHSC selects the best qualified individual for the job based on job-related qualifications regardless of race, color, religion, creed, national origin, ancestry, disability, sex or age.

NOTE: If your resume contains previous employer and education information, you may skip those portions of the application.

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• The law requires that you provide proof of your legal right to live and work in this country. If you are hired, can you provide proof of U.S. citizenship or legal eligibility for employment in the U.S.?*
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• Are you at least 18 years old? If no, please enter date of birth:*
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• Are you able to perform the essential functions of the position you are applying for, either with or without an accommodation?*
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Previous Education Information

NOTE: If you have a resume that contains the information requested below, it is not necessary for you to complete this portion of the application. Please skip down to the section labeled, "Alcohol, Controlled Substance and Physical Examination."

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Alcohol, Controlled Substance and Physical Examination

CHSC Retains The Right To Insist On a Drug And Alcohol Free Environment In Order To Ensure Employee Safety, a High Level Of Productivity And To Reduce Absenteeism. I Understand That At Any Time After I Am Hired, CHSC May Require Me To Submit To, And Disclose To CHSC The Results Of, Fair And Reasonable Tests Whenever:

• CHSC has reasonable cause to suspect that an employee’s work performance or attendance is negatively affected by the employee’s use of alcohol or any controlled substance;
• the employee is observed using a controlled substance while conducting business on behalf of CHSC;
• the employee is undergoing or has recently completed treatment for alcohol or controlled substance dependency as part of a post-treatment employment agreement.
  
  

I understand that an offer of employment from CHSC may be made contingent on my passing a job-related physical examination that includes testing for the presence of controlled substances and/or obtaining body tissue or fluid samples and analysis of them. I have read, understand and agree to this information.

“At Will” Employment

If hired, your signature below constitutes your agreement to the following: All employment by CHSC is “at will” under the laws of the state of Ohio. This means that your employment with CHSC is not for any express or implied duration and can be terminated with or without cause, and with or without notice at any time, at the option of either CHSC or yourself. Because neither you nor CHSC has entered into any implied or express contract of employment for a given period of time and your employment is voluntary, you are free to resign at any time. In turn, the organization may terminate your employment, at its sole discretion, with or without cause at any time.

Additionally, your signature below constitutes your certification that all the information provided by you on this application for employment is complete and correct to the best of your knowledge. You authorize CHSC to verify the accuracy of all information you have provided herein. Your signature further constitutes your authorization for CHSC to investigate the facts submitted and for those with relevant information, including, but without limitation, physicians, hospitals, schools, law enforcement agencies and any prior employers, to provide such information to CHSC, and you release them from any liability for doing so. Furthermore, you understand that any falsification of information on this application is grounds for non-selection, or for termination from employment if you are hired, regardless of time of discovery. Upon your acceptance of employment, you agree to abide by all applicable CHSC rules, regulations and policies.

If you have any questions regarding the above Alcohol, Controlled Substance and Physical Examination Information, please contact the office before your final interview.

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