Goodyear Retail Associate

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

PRIMARY PURPOSE: Support sales and overall operations of assigned merchandising locations within Goodyear while promoting a positive image of the Cleveland Guardians and Cincinnati Reds organizations.

RESPONSIBILITIES & DUTIES: Include but are not limited to:

Selling/Fan Satisfaction

• Provide exceptional customer service to all fans
• Maintain a positive attitude, professional appearance, and provide exceptional customer service to maximize sales opportunities and ensure fan satisfaction
• Strives to achieve individual and location sales goals daily
  
  

Merchandising

• In partnership with Store Managers, ensure the location is visually merchandised to Company standards
• In partnership with Store Managers, ensure the location is stocked and organized to Company standards
• Assist in processing POs according to company standards by piece and allocate products as management directs
• Understand and be able to efficiently operate our POS systems as needed
  
  

Operations/Loss Prevention

• Assist in daily maintenance and successful operation of the assigned location
• Accurately complete retail transactions utilizing POS system to avoid discrepancies
• Protect assets of the Company
• Share any breach of loss prevention policies to the Goodyear management team
• Partner with Store Managers for efficient completion of shipments, cycle counts, all business initiatives for their assigned location
• Actively participates in communication in all directions regarding policies, procedures, etc.
• Knowledgeable of all standards and able to manage location in the absence of the Store Managers
• Assume additional responsibilities as directed by the Goodyear management team.
  
  

Education & Experience

• Previous sales experience preferred, but not required.
• Previous customer service experience preferred, but not required.
  
  

Role Requirements

• Previous cash handling or register or stock experience preferred, but not required
• Ability to frequently bend, stoop, reach and lift
• Available to work at least 50% of Spring Training for Cincinnati Reds and Cleveland Guardians schedule
  
  

Organizational Requirements

• Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers.
• Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public.
• Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
• Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
• Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment.
• Ability to act according to the organizational values and service excellence at all times.
• Willingness to work extended days and hours, including holidays and weekends.
• Willingness to adhere to all Major League Baseball and Club policies.
  
  

As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field.

The expected hourly rate for this position is $16.25. This rate serves as a general guideline; actual compensation will be determined based on a candidate’s skills, experience, and qualifications, as well as market and business considerations.

At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.

We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We’re looking for the best person for the job, and we know that you might bring skills and experiences that aren’t exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don’t meet every single qualification.