What are the responsibilities and job description for the Service Advisor/ASM position at Cleveland Ford?
$70k-$110k Yearly Earning Potential
Yearly Accrued PTO
Guaranteed Training Pay
Internal Advancement Opportunities
Cleveland Ford, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Cleveland Ford and Hudson Automotive Group?
Competitive Compensation $70k-$110k Yearly Potential
Additional Manufacture Incentives/Bonuses
Guaranteed Training Pay
Company Provided Training and Career Development
Internal Advancement Opportunities
Climate Controlled Facility
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
CDK Experience Preferred but not Required
Other Benefits we offer:
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k with match
- Paid Vacation/Holidays
- Accrued PTO
- Employee development through training and advancement opportunities
- Employee discounts on products & services
- Balanced work schedule
Qualifications:
- Proven experience delivering a strong customer experience.
- Ability to successfully guide customers throughout the service process.
- Customer Relationship Management (CRM) Software Experience.
- Excellent communication skills.
- Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $70,000 - $110,000