What are the responsibilities and job description for the Domestic Violence Shelter/Housekeeping and Crisis Line position at Cleveland County Abuse Prevention Council, Inc.?
Job Summary
Join our dedicated team as a Domestic Violence Shelter/Housekeeping and Crisis Line responder, where you will play a vital role in providing a safe haven and compassionate support to individuals and families experiencing domestic violence. This dynamic position combines shelter housekeeping responsibilities with crisis intervention services, ensuring a clean, secure environment while offering empathetic assistance to those in need. Your proactive approach and strong communication skills will help empower survivors on their journey toward safety and recovery.
Duties
- Maintain cleanliness and organization of the shelter environment, including cleaning, laundry, and basic maintenance tasks to ensure a welcoming space for residents.
- Assist with basic food preparation and storage.
- Provide crisis intervention support via the crisis hotline, offering immediate emotional support, safety planning, and resource guidance to callers.
- Assist with intake procedures by gathering essential information from clients seeking shelter or assistance, ensuring accurate documentation.
- Support residents by providing emotional support and resources.
- Monitor facility access and ensure safety protocols are followed at all times.
- Document resident information and service delivery.
Requirements
- Ability to remain calm and composed under pressure.
- Excellent communication skills for effective interaction with residents, staff, emergency responders, and community partners.
- Competency in data entry, filing, data collection, and basic administrative tasks. Join us in making a meaningful difference every day! We are committed to fostering a supportive environment where your skills contribute directly to empowering survivors of domestic violence while ensuring the safety and well-being of everyone in our care.
Pay: $16.00 per hour
Work Location: In person
Salary : $16