What are the responsibilities and job description for the Unarmed Security Officer position at Cleveland Clinic?
Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.
Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As an Unarmed Security Officer, you will play an essential role in this mission and be a part of our growing organization. You will be responsible for protecting patients, visitors, caregivers, and hospital property by conducting regular patrols and enforcing facility policies. This position can be challenging and is very customer service-oriented, with each day bringing something new. You will be able to enhance your knowledge and skills each day, possibly leading to the opportunity to move into other roles within the security department.
A PRN caregiver in this position works varying days from 6:00AM – 6:00PM or nights from 6:00PM – 6:00AM. Shifts and days may vary and could include weekends and holidays.
A caregiver who excels in this role will:
Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public.
Monitor visitor conduct, ascertain legitimacy of suspected unauthorized persons, control parking and traffic flows and enforce parking regulations.
Maintain high tact and diplomacy.
Demonstrate the ability to deal with diverse social, ethnic, and religious groups.
Communicate with the public in a clear and concise manner.
Maintain a working knowledge of traffic, parking, regulations, policies, and procedures.
Provide physical restraint against those who endanger caregivers, patients, and visitors.
Provide escorts to personnel as appropriate.
Apply restraining techniques, as required, to maintain safety and order within the hospital environment.
Report on safety, security and/or fire hazards.
Recognize and make recommendations on safety violations and hazards.
Demonstrate knowledge of fire control warning systems, evacuation routes and procedures.
Respond to requests for assistance from clinic personnel, patients and visitors promptly.
Minimum qualifications for the ideal future caregiver include:
Valid Driver’s License (VDL) and maintain requirements for possession of a valid Florida driver's license
State of Florida Class D license
Has good oral, written communications, interpersonal and analytical skills sufficient to document investigative activities
Can maintain a prominent level of confidentiality
Preferred qualifications for the ideal future caregiver include:
Chauffeur license
Two years of experience
Security, police, military or customer service background
Physical Requirements:
Essential Duties: Demonstrates ability to withstand prolonged periods of standing, walking and/or operating a motor vehicle.
Physical Duties: Physical Duties: This position requires extensive walking, standing, and sitting. Frequent talking and listening when directing or investigating concerns/incidents.
Frequent use of the phone, computer, fax machine and company vehicles.
Working Conditions: The majority of the time the employee will spend commuting between and in the clinical buildings. Potential exposure to blood and blood borne pathogens is minimal while performing inquisitions and interviews. Exposure to chemicals during the course of an investigation may require the use of personal protective equipment
Personal Protective Equipment:
Proper attire and security accessories. Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.