Outpatient Clinical Care Assistant/Medical Assistant - Hematology & Oncology

When you join the Cleveland Clinic’s Strongsville Family Health and Surgery Center team, you become a caregiver at one of the most respected healthcare organizations in the world. This patient-friendly facility offers a wide array of services to provide patients with unparalleled care and support. Here, you will work alongside passionate and dedicated caregivers, receive endless appreciation and build a rewarding career.

The Department of Hematology & Medical Oncology is comprised of physicians, nurses, researchers, advanced practice providers (APP) and other healthcare professionals specializing in the diagnosis and treatment of patients with cancers or disorders of the blood. We believe in compassionate patient care, and we will always put patients and their family members first. 

A caregiver in this position works 8:00am to 4:30pm with rotating evenings and weekends.

A caregiver who excels in this role will:

As an Outpatient Clinical Care Assistant:

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).  
• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.  
• Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.  
• Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.  
• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.  
• Review printed instructions with patients.  
• Assist with wound care.  
• Document in the electronic health record.  
• Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. 
• Stock supplies and linens.  
• Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.  
• Initiate CPR and other emergency measures. 

OR

As a Medical Assistant:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.  
• Monitor and communicate changes in patient condition. Administers specific medications under direction of provider.
• Maintain equipment, medical supplies, and examination areas.  
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include: 

As an Outpatient Clinical Care Assistant:

• A high school diploma or GED 
• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting 
• Understanding of human anatomy, basic patient care activities and math 
• Additional formal training/education may substitute some or all of the required experience 
• If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period  

OR

As a Medical Assistant:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)  
• Completion of a clinical externship OR extensive clinical experience  
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period  

Preferred qualifications for the ideal future caregiver include: 

• Medical Assisting Certification
• Successful completion of a Cleveland Clinic Externship
• Proficiency in the use of an electronic medical record

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).