What are the responsibilities and job description for the Nursing Operations Manager (NOM) position at Cleveland Clinic?
Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.
Cleveland Clinic nurses define excellence in patient care and are compassionate human beings, always thriving to learn and grow while they touch lives and hearts. As a Nursing Operations Manager, you will support the growth, development and advancement of nurses through their career, allowing you to make a difference in the lives of both patients and caregivers at a leadership level.
A caregiver in this position works days from 7:00 a.m. – 7:30 p.m. with weekend and holiday rotations.
A caregiver who excels in this role will:
- Identify and ensure appropriate placement, facilitation and expedition of all patient flow transactions, including direct and emergency patient admissions and transfers.
- Address significant patient issues and staffing needs throughout the house and make modifications to ensure equitable staffing arrangements throughout the hospital.
- Communicate changes with relevant leaders.
- Manage the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment.
Minimum qualifications for the ideal future caregiver include:
- Bachelor’s Degree in Nursing (BSN) from an accredited school of professional nursing
- Current state licensure as a Registered Nurse (RN)
- Three years of experience in an acute care setting
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications through the American Heart Association (AHA) OR the American Red Cross
Preferred qualifications for the ideal future caregiver include:
- One year of management experience
- Critical Care/emergency room experience
- Advanced clinical knowledge of disease entities and patient
- care standards
- Experience in nursing operations or hospital
- administration
- Proven ability to manage staffing and patient flow across
- departments
- Strong interpersonal and communication skills for coordinating with leaders and staff
- Conflict resolution and decision-making under pressure
- Ability to address and resolve patient-related issues effectively
- Familiarity with Fairview Hospital and staffing
- EPIC experience
Physical Requirements:
- Frequent walking, standing, sitting.
- Manual dexterity, corrected vision, hand and eye coordination.
- Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
- Physical Demand requirements are in excess of those for Light Work.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $39.50
Maximum hourly: $59.60
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Salary : $40 - $60