Health Unit Coordinator - Internal Medicine

Join the dedicated team on Cleveland Clinic's H80 Internal Medicine Unit, where caregivers provide compassionate, high-quality care to a diverse patient population. H80 specializes in treating patients with a variety of complex medical conditions, including congestive heart failure, atrial fibrillation, pneumonia, diabetes, sepsis, gastrointestinal bleeding, myocardial infarction and angina.

H80 – General Medicine/Telemetry is a collaborative acute care unit dedicated to providing exceptional care for adults with various health concerns, that may include congestive heart failure, diabetes or other complex medical needs. H80 offers Health Unit Coordinators a dynamic and rewarding environment where you will build expertise in clinical assessment, care coordination, and patient-centered care while working within a supportive team that promotes professional growth and development.

As a Health Unit Coordinator (HUC), you will play an essential role in creating a welcoming and organized environment for patients, families and visitors. By providing exceptional customer service and utilizing your strong administrative and clerical skills, you will help coordinate the daily operations of the unit, support the healthcare team and contribute to a seamless patient care experience. Your attention to detail and commitment to teamwork will help ensure caregivers can focus on delivering the highest quality care to every patient.

A caregiver in this position works days. 7:00am—7:30pm.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
  
  

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework
  
  

Preferred qualifications for the ideal future caregiver include:

• College degree
• Microsoft Office experience
  
  

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.
  
  

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.
  
  

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).