What are the responsibilities and job description for the Armed Security Officer position at Cleveland Clinic?
Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the communities in and around Port St. Lucie. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers services in a wide variety of specialties to meet community needs. You'll be supported as you follow your dreams and find where you belong, here at Tradition Hospital.
Our goal of delivering exceptional services and care goes far beyond the clinical setting as we also have a responsibility to keep our patients, visitors, caregivers and staff safe. As a Security Officer, you’ll play an essential role in this mission and be a part of our growing organization. You will be responsible for providing a safe and secure environment for caregivers, patients and visitors as well as supporting and enforcing policies and procedures for physical protection of property, building(s) and assets of the facility.
The ideal future caregiver is someone who:
• Has hospital security experience or five years of military experience.
• Easily adapts to changing or stressful situations.
• Is calm and level-headed.
• Has excellent interpersonal skills.
• Communicates in a courteous and direct manner.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Patrols internal/external premises.
- Monitors visitor conduct.
- Ascertains legitimacy of suspected unauthorized persons.
- Controls parking and traffic flow and enforces parking regulations.
- Provides physical restraint against those who endanger staff, patients, and visitors.
- Provides escort to personnel as appropriate.
- Unlocks offices and facilities and secure patient valuables.
- Reports safety, security and/or fire hazards.
- Responds to requests for assistance from clinic personnel, patients, and visitors.
- Interviews victims and witnesses in order to complete thorough investigative formal report.
- Maintains department supplies and equipment.
- Provides specialized personal protection for visiting dignitaries and VIPs.
- Maintains professional growth and development.
- Develops and maintains good relations with patients, visitors, staff and coworkers.
- Contributes to and supports organizational directives and Clinic goals.
- Other duties as assigned.
Education:
- None required.
Certifications:
- Proof of certification for firearm training.
- State of Florida Class D license required.
- State of Florida Class G firearms license required.
- Valid Driver License required.
Complexity of Work:
- All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:
- World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
- Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.
- Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
- Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.
- Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.
- Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
Work Experience:
- At least two years’ experience.
- Must have good oral, written communications, interpersonal and analytical skills sufficient to document and investigate activities.
- Ability to maintain a high level of confidentiality.
Physical Requirements:
- Essential Duties: Patrol internal / external premises. Control and enforce parking and traffic flow. Respond to requests for assistance Documents incidents; follow through with investigative measures.
- Physical Duties: Requires extensive walking, standing and sitting. Frequent talking and listening when directing or investigating concerns/incidents. Frequent use of the phone, computer, fax machines, company vehicles.
- Working Conditions: The majority of the time employee will spend commuting between and in the buildings. Potential exposure to blood and blood borne pathogens is minimal while performing inquisitions and interviews. Exposure to chemicals during the course of an investigation may require the use of personal protective equipment.
Personal Protective Equipment:
- Proper attire and security accessories.
- Follows Standard Precautions using personal protective equipment as required for procedures.
Salary : $1 - $1,000,000
