Program Administrator - Hospital Care at Home

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Administrator - Hospital Care at Home Location Vero Beach Facility Indian River Hospital Department Care at Home-Weston Hospital Job Code 001529 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. As a Program Administrator supporting the Hospital Care at Home Program, you will lead the development, implementation and maintenance of the organizational and managerial expertise necessary to support high-functioning programs. Working with the implementation team in Florida and Ohio, you will oversee day-to-day program operations, monitor patient volumes, resolve escalations and provide administrative support for program governance, including reporting and data compilation. You will oversee scorecards and metrics, lead a team of 16 service coordinators and prepare regularly scheduled financial reports for leadership. A caregiver in this position works days from 8:00 a.m. – 5:00 p.m. Position location is: 777 37th Street, Vero Beach, FL 32960 A caregiver who excels in this role will: Lead the development, implementation and maintenance of the organizational and managerial expertise necessary to support high functioning programs in any combination of the following areas: research, quality and patient safety and/or specific Institute/Division initiatives. Perform analysis, compile data and advise the Department Chairs relative to long-range planning strategies, department organization, financial forecasting, personnel management, patient relations, space and equipment, marketing strategies and external institution relations. Ensure department is properly staffed with skilled and trained support personnel. Effectively schedule staff to ensure coverage of all department functions. Provide orientation to new employees consistent with Foundation and Joint Commission guidelines. Prepare, manage and monitor the annual budget including projecting patient levels, revenue, technical and professional fees, equipment expenditures, staff and employee growth and space and remodeling needs. Plan, develop and execute marketing analysis to determine the department market position; interpret findings and make recommendations. Make decisions regarding employment, compensation, promotions, transfers, disciplinary actions and terminations; conduct performance evaluations, provide career development and educational opportunity counseling to employees. Guide and advise employees in more complex aspects of their work. Other duties as assigned. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Business Administration, Science or a related field Five years of relevant experience including a minimum of two years managing large projects Organizational, personnel and financial management experience Knowledge of budgeting, cost analysis, manpower planning, supervision and operational analysis Self-directed with demonstrated ability to work independently and establish cooperative relationships with colleagues Strong organizational, communication and analytical skills Ability to direct and evaluate the efforts of others Preferred qualifications for the ideal future caregiver include: Master's Degree in health services research and administration, business or related discipline (may offset some of the experience requirement) Health care experience Analytical/financial background Supervisory experience Physical Requirements: Manual dexterity in order to perform keyboard functions. Requires frequent computer entry, sitting and walking to attend meetings. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer. We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.