Seasonal Assistant, Booking & Events (6 Month Internship)

POSITION SUMMARY:

The 'Seasonal Assistant, Booking & Events' is responsible for observing, learning and supporting the day-to-day operation of the Facility Administration Team for the Cleveland Cavaliers, Monsters, and REG (Rock Entertainment Group).  This role involves strategic planning, financial analysis, and decision-making to ensure the company's financial health, growth, and successful completion of venue projects.

We are seeking a motivated and organized individual to join our team to support the planning and execution of arena events including tentpole events, concerts, banquets, NBA & AHL games. This is a hands-on role ideal for someone who thrives in fast-paced environments and is passionate about live entertainment.

** This is a temporary position (6 month internship) from January 2026 – June 2026, paying $15.00/HR. This position requires working onsite at Rocket Arena in Cleveland, OH approximately 40 hours per week.  Nights and Weekends are required. 

** Local candidates only. Ideally seeking Dec. 2025 college graduates local to Cleveland, OH. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Assists the Booking & Events Department with live event operations before, during, and after events.

• Helps coordinate load-in/load-out logistics in collaboration with arena operations and touring crews.

• Confirming event configurations are completed daily for internal and external events
• Collaborates and communicates often with Team Members across various departments about ongoing projects.
• Prepares and maintains event documentation, including pre- and post-event notes
• Monitors and assists with backstage setup and artist rider fulfillment, including signage, catering coordination, and cleanliness.
• Assists with crowd management, guest flow, and venue policies to ensure a safe and enjoyable environment.
• Proactively communicates with corporate sponsors, team members, vendors, and clients to ensure smooth project execution.
• Provides support for VIP and fan experience activations.

• Ensure all event materials are properly managed and distributed (e.g., Event Checklists / memos, layouts, notes).

• Strategic Planning: Contribute to strategic planning by aligning project goals with organizational objectives.

• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Currently attending (or recent graduate of) a 4-year Bachelor’s Degree program, preferably with an emphasis in Business Administration, Hospitality, or Sports Management.
• Must be avaliable to work 40 hours per week at Rocket Arena. Candidates seeking a part time schedule will not be considered.
• Candidates MUST have flexible availability, including nights, weekends, and occasional Holidays.

• Possesses a positive and creative attitude.
• Strong verbal and written communication skills.
• Must be able to stand or walk for extended periods and lift up to 25 lbs as needed.
• Strong time management, organizational and computer skills.
• Ability to work effectively as part of a team.
• Ability to multitask and remain calm under pressure in a fast-paced, high-energy environment.
• A motivated individual who can take directions and execute at a high level with sometimes minimal follow-up.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Salary : $15