Controls Technician / Controls Engineer

Job Title: Controls Technician / Controls Engineer

Location: Charlotte, NC

Controls Technician – Key Responsibilities

• Support multiple data centers by deploying, servicing, upgrading, and maintaining Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS).
• Perform diagnostics, troubleshooting, maintenance, and programming of BMS/EPMS hardware and software.
• Execute point-to-point testing, commissioning, and system-level validation.
• Install, configure, replace, and calibrate controllers, sensors, servers, industrial PCs, and network devices.
• Read and interpret electrical schematics, control panel drawings, and industrial control systems.
• Manage enterprise asset management systems and maintain accurate documentation, including red-lined drawings.
• Lead small to medium-sized projects while coordinating with Facilities teams and low-voltage contractors.
• Perform root cause analysis, commissioning support, and factory witness testing.
• Manage service requests, vendor activities, maintenance schedules, and service agreements.
• Ensure compliance with AWS standards, change management procedures, and safety regulations.
• Lift and handle equipment up to 50 lbs while using appropriate PPE and OSHA safety practices.
• Mentor and train Facilities personnel on BMS and EPMS operations.

Controls Engineer – Key Responsibilities

• Design, configure, validate, commission, and support BMS and EPMS solutions across AWS data centers.
• Provide technical support throughout the lifecycle of data center controls systems.
• Develop project scope, schedules, budgets, and level of effort (LOE) for controls projects.
• Manage BMS/EPMS improvement projects, ensuring successful execution within scope, schedule, and budget.
• Review maintenance reports, resolve action items, and optimize system performance.
• Develop, modify, and troubleshoot controls logic, Sequence of Operations (SOO), and graphical user interfaces (GUI).
• Support procurement activities, including RFQs, RFPs, vendor evaluations, and purchase orders.
• Participate in AWS on-call support rotation for critical BMS/EPMS issues.
• Coordinate with project teams, stakeholders, and vendors while providing regular project status updates.
• Lead commissioning activities and ensure compliance with design standards and local electrical codes.
• Manage BMS and EPMS service contracts, vendor performance, and financial activities.
• Travel locally to AWS data centers to troubleshoot systems, supervise vendor work, and support operational excellence.