What are the responsibilities and job description for the CBAP Certified Business analyst (Hybrid) position at Cleo Consulting?
Client: State of MI
Job ID: 164888
Job Title: Lansing, MI - IT - Agency Services - DHHS - N/A - Business Analyst 5 - MiARC
Job Title: Business Analyst 5
Job Location: 235 S Grand Ave, Lansing, MI, 48933.
Projected Start Date : 09/14/2026
Projected End Date/Duration: 1 Years from projected start date with a possibility of extension based on performance and business needed
Interview Process: 60-minute Virtual Interview via MS Teams (video required). Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate.
Assignment duration: Initial 1-year contract with a possibility of extension based on performance and business needed.
Hybrid Work Schedule (Non-Negotiable): There is no remote-only option
Required onsite days- Wednesdays and Thursdays
Remote eligible days- Mondays, Tuesdays, and Fridays
The resource must meet these requirements from the beginning
Candidates must be local to the Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable.
Repost of 160073. Manager asked you don't submit any candidates that previously interviewed but you can resubmit ones pushed ot client review if they are still your best option and meet the new requirement (marked on required Skills and Job Description)
The following are required for bid submission:
- Resume
- R2R
- Meets Work Location
- Cover Sheet
Job Summary:
- The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.
Key Responsibilities:
- Business Analysis & Process Modeling
- Develop process maps, workflow diagrams, and business operating procedures.
- Identify process improvement opportunities and operational impacts.
- Identify and document manual processes, workarounds, and exception handling procedures.
- Develop end to end business and system interaction diagrams.
- Product Owner Support
- Partner with Product Owners to refine and maintain product backlogs.
- Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
- Provide recommendations on requirements traceability and business validation.
- User Acceptance Testing (UAT)
- Coordinate UAT execution activities with business stakeholders.
- Track test execution, results, defects, and acceptance decisions.
- Support end-to-end business process testing and release readiness assessments.
- Assist with documenting UAT evidence and acceptance recommendations.
- Training & Organizational Readiness
- Support training plans and end-user training materials.
- Create job aids, quick reference guides, and process documentation.
- Support stakeholder readiness, communication, and adoption activities.
- Facilitate training sessions and knowledge transfer activities.
- Azure DevOps (ADO) Support
- Support backlog traceability between requirements, testing, and implementation.
- Assist with ADO dashboards, reporting, queries, and documentation.
- Documentation & Governance
- Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
- Document business rules, validation rules, and exception processing requirements.
- Support project compliance with organizational delivery methodologies and governance requirements.
- Maintain documentation repositories, knowledge bases, and project wikis.
Required Qualifications:
- 8 years of experience gathering requirements from user
- 6 years of experience designing technical and business requirement documentation
- 4 years of experience with Agile methodology / SCRUM processes and ceremonies
- 3 years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
- CBAP Certification (New Requirement)
Preferred Qualifications:
- Experience using Azure DevOps for backlog and work item management
- Experience supporting Product Owners in Agile delivery environments.
Other Desired Qualifications
- Document current-state and future-state business processes.
- Develop UAT strategies, test scenarios, and business validation plans.
- Experience developing UAT plans, scenarios, and business validation strategies.
- Experience creating training plans, training materials, and operational readiness documentation.
- Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
- Strong stakeholder facilitation, communication, and documentation skills.
- Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
- Experience documenting complex business program area integrations and data flows.
“Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)”