What are the responsibilities and job description for the Patient Services Representative position at Clemson Eye?
Description: Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on doctors’ schedules; Must be available Monday through Friday. Opening and closing shifts rotate.
- Overtime may be required. Must be willing to travel to our different clinic locations.
Job Responsibilities:
- Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
- Marks the arrival time of patients in the office and makes sure that patients are seen on time.
- Scans patients’ insurance cards and driver's licenses.
- Enters all new patient demographic information into the computer.
- Ensures that proper authorization or referral is collected from the patient.
- Presents and collects fees, posts payments, and schedules the patient’s next appointment.
- Monitors accounts that are past due and collects payment at checkout.
- Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
- Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits:
As a team member at Clemson Eye, you'll enjoy:
- Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
- Matching 401(k)
- Employee Discount
- Wellness Program
- Paid Vacation & Holidays
- Uniform Allowance
- Training/Advancement opportunities
- High school diploma or equivalent.
- Prefer at least one year's experience in eye care, or the medical environment.