System Administrator I

Are you a self-starter who loves troubleshooting and problem-solving? Are you looking for a role where you won’t be bored? Join our team as a Systems Administrator, where you’ll play a key role in supporting desktop and laptop systems, software, hardware, imaging, inventory management, and more. This role collaborates with Production, IT, and external vendors to maintain and implement systems across all locations.

Key Responsibilities:

Support:

• Maintain and troubleshoot computer hardware, peripherals, and printers.
• Provide support for Cisco IP Phones, Kronos Time Clocks, RF devices, iPads (including MDM enrollment), and cell phones.
• Assist with conference room systems, Airtame, and FSQA auditing tools (Safety Chain).
• Support warehouse and production systems, café/store point-of-sale systems, and restore customer files.
• Provide onsite weekend and after-hours support as needed.
• Handle security updates, patches, and driver updates.
• Manage legacy backups and assist new team members during onboarding.

Hardware/Software/Lease Management:

• Build, image, validate, and test new computers.
• Install and upgrade software; order and provision new hardware and peripherals.
• Reclaim and securely wipe old/leased equipment.
• Coordinate with vendors for invoices, leases, and hardware returns.
• Order new equipment from Dell.
• Leased PC data destruction & PC returns to lease owner.
• Lease management, Inventory management and desktop support

Help Desk Management:

• Conduct surveys, create SOPs, and improve processes.
• Monitor SLA adherence and provide training for onboarding.

Team Collaboration:

• Create training documentation and videos.
• Participate in team meetings and CFG training programs.

Tech Research:

• Test and recommend new hardware, peripherals, and software.
• Explore process improvements and create technology roadmaps.

Qualifications:

• Bachelor’s degree (B.A. or B.S.) preferred.
• Prior experience in customer-facing roles is a plus.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a dynamic team environment.
• Comfortable in a fast-paced culture of growth and change.

This position is ideal for someone who thrives on being busy, enjoys varied IT responsibilities, and takes pride in providing exceptional support to a diverse set of systems and users.

Ready to Join Us?
Apply today to take the next step in your IT career!

Application Note:
Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.