Telecomm Technician II

At Cleco, we're not just powering lives—we're powering a cleaner, smarter future for Louisiana. With bold investments in innovative energy solutions, we’re transforming how we power our communities: smarter, cleaner, and more sustainable. This is a long-term commitment to our people and our communities because our future—and the future of generations to come—depends on it. If you're ready to make an impact where it matters most, join us at Cleco—where we're Energizing Your Tomorrow. The Telecommunications Technician II is a professional with existing knowledge and experience of telecommunication and networking who participates in the support of Cleco’s telecommunications environment. Under minor supervision, performs tests, installations, maintenance, adjustments, minor designs and calibration on telecommunications and network equipment in the shop and field. Also provides related technical support to the business areas. Has developed a solid foundation of technical expertise in his/her area that he/she independently applies to a variety of problems or initiatives. Is seen as an expert in his/her defined area and is a resource of information for others. Key Responsibilities Contributes value and provides technical execution (under moderate supervision) of defined activities to support the delivery of telecommunications initiatives to achieve efficiency, effectiveness and innovation objectives. As directed, conducts research, identification and evaluation of telecommunications technology to increase benefits of such technology to the company to meet corporate objectives Independently applies initiatives such as configuration, installation, monitoring and maintenance of the following systems: 6GHz microwave systems, RTU SCADA systems, AMI smart meter systems, LMR communication systems, MAS radio systems, and OPGW and ADSS fiber. Tests, adjusts and repairs all telecommunications equipment to meet specifications and obtain a high level of reliability Installs and connects telecommunications equipment in a neat, accurate and orderly manner to preserve a high degree of reliability Monitor communication systems to detect and address operational issues, escalating more complex problems to senior specialists. Support the restoration of communication systems during storm recovery or outages, working under the guidance of senior specialists. Install and troubleshoot networking equipment such as routers, switches, media converters, and more for communication systems. Submits drawings and records as necessary to maintain up to date records of telecommunications installations Acquires price comparisons, orders and receives material, verifies packing lists to sustain sufficient spare parts to retain high system reliability Serve as a member of the 24/7 call out team which responds to any problems or discrepancies in the operation or condition of field telecommunications equipment to ensure timely corrective action is taken when needed Provides business areas instruction in the operation and use of telecommunications systems and equipment to promote a thorough understanding of the equipment need to meet their requirements Has developed a solid foundation of technical expertise in his/her area that he/she independently applies to a variety of problems or initiatives. Is seen as an expert in his/her defined area and is a resource of information for others. Qualifications Required Education, Skills & Experience High school diploma or equivalent Technical college degree in industrial electronics (Two to Four Year) - Preferred 3-5 years of related work experience Ability to interact with all levels of employees to assist with resolution of technical issues Detailed-oriented with high work standards in support of seamless execution of telecommunications environment support Analytical and critical thinking skills to develop increased ability and knowledge needed to better support the telecommunications infrastructure With guidance act decisively and develop strategic thinking abilities Ability to maintain an atmosphere of collaboration Ability to work as a team member and support others to achieve department and company goals/targets Solid verbal and written communication skills Strong knowledge of industry and technology trends in support of the company’s telecommunication environment Working knowledge of IP networking and TDM (serial) systems Preferred: RF and Wireless knowledge Licenses and Certifications Preferred: CET in Communications Primary Competencies BEHAVIORAL Collaborates Communicates effectively Decision Drives results Ensures accountability Nimble learning Plans and align Safety Tech savvy Values differences TECHNICAL (core for function) Analytical Compliance Architecture Business Requirements Analysis Hardware Management IT Implementation and integration IT Support Network/IT Security May perform other duties as assigned. Salary dependent on experience, skills, education, and training. Cleco Corporate Holdings LLC is a regional energy holding company that conducts its business operations through its primary subsidiary, Cleco Power. Headquartered in Pineville, Louisiana, and in business since 1935, the company has approximately 1,200 employees. Cleco Power Cleco Power is a regulated electric utility that owns 8 generating units with a rated capacity of 2,676 megawatts and operates 946 megawatts on behalf of its generation partners. Assets also includes 1,386 miles of transmission lines and approximately 12,228 miles of distribution lines. Cleco Power uses multiple generating sources and multiple fuels to serve approximately 295,000 customers in 24 of Louisiana's parishes through its retail business and supplies wholesale power in Louisiana. Parishes served include Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Catahoula, DeSoto, Evangeline, Grant, Iberia, Jefferson Davis, LaSalle, Natchitoches, Rapides, Red River, Sabine, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Vermilion, Vernon and Washington.