What are the responsibilities and job description for the Bingo Supervisor position at Clearwater Casino & Lodge?
GENERAL DESCRIPTION OF CLASS
The purpose of the class is to supervise Class II gaming operations (Bingo, Keno, Pull-Tabs). The position is responsible for staff supervision and training, customer service, equipment maintenance, bingo gaming procedures, and all related documentation. The position is under the direct supervision of the Gaming Enterprise General Manager.
ESSENTIAL TASKS
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
- Responsible for overall supervision of the Bingo Department, ensuring Bingo internal control procedures are followed.
- Supervises staff, including selecting, training and monitoring, assigning and evaluating work, employee counseling, discipline and termination; prepares work schedules and ensures adequate coverage for all shifts.
- Develops and defends games of play for improvement and forwards to the Gaming Enterprise General Manager and Nez Perce Tribe Gaming Commission for final approval.
- Monitors game operations to ensure that Rules of Play are followed, Tribal, State, and Federal regulations are adhered to, and prompt and courteous service is provided.
- Works with Gaming Management and Compliance Officer in establishing or revising policies and procedures for class II gaming. Ensures policies, procedures, and rules of play are adhered to.
- Develops, presents and defends annual budget and monitors department expenditures.
- Determines profitability of games and calculates breakeven numbers for each gaming session using Bingo Profitability Tables.
- Provides daily, weekly, monthly, and annual class II gaming financial profitability reports for Gaming Enterprise Management.
- Inspects electronic class II gaming devices, bingo flashboards, cash registers and any other related bingo equipment daily to ensure efficient and legal operations in accordance with established guidelines and rules of play.
- Interacts with and assists Bingo gaming patrons; answers questions, explains procedures and rules, and gives games instructions.
Requirements
- Associate’s degree, vocational technical degree, or specialized training equivalent to satisfactory completion of two (2) years of college education with emphasis in business administration or closely related field required.
- Five (5) years’ experience with equivalent duties may be substituted for education.
- Valid driver's license with the ability to be insured under the Nez Perce Tribe's policy.
- Minimum two (2) years supervisory experience required.
- Minimum of two (2) years of management experience required.
- Gaming management experience preferred.
Must be able to pass background check to obtain Nez Perce Tribal Gaming License. Must be willing to submit pre-employment drug and alcohol test.
Salary : $18 - $30