What are the responsibilities and job description for the Design Engineer position at ClearVista?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Design Engineer
Description
Description
Improve your AV experience
ClearVista is a full life cycle provider of tailored technology solutions. We focus on Commercial, Higher Education, Government, Health Care and House of worship industries. Our aim is to improve our customers' experience so that they can focus on their core business. We are our customers' trusted technology Integrator!
Job Summary:
As a Pre-Sales Engineer you are responsible for providing presales support by acting as a technical consultant to the sales force, generating functional system descriptions as a Scope of Work, creating signal flow diagrams and equipment lists to enable generation of customer proposals. Activities include proactively engaging with Account Managers to discover opportunities, participate in site surveys, and to improve customer satisfaction with all interactions. Pre-Sales Engineer’s report to the Director of Sales and Marketing, and work closely together in developing targets and growth-oriented goals.
Job Responsibilities:
- Customer Relationship Management
- Ability to translate customer requirements into functional system designs.
- Review all pre-construction design and documentation.
- Provide assistance with technical design, estimating service hours, and highlighting unique challenges to consider while pricing opportunities.
- Generate a Scope of Work for each sales opportunity including services.
- Identify all hardware, cabling, and accessory materials needed to complete.
- Define labor and material cost estimates for installation projects.
- Oversee architectural and engineering drawings (RCP, Floor plan, signal flow, elevation, block diagram) or other data as required.
- Provide on-going engineering support and assist with project sign-off.
- Meet with vendors/prospective vendors to help evaluate products as requested.
- Operational Excellence
- Collaborate with extended teams including: installers, programmers, commissioning teams, inside sales resources, sales operations, billing, collections, and leadership.
- Maintain engineering goals with timely updates and accurate forecasting.
- Provide the highest level of accuracy for all sales opportunities, projects and client engagement efforts.
- Provide valuable feedback for all internal processes such as; company leadership and direction, developing new strategic relationships, advancing new company initiatives, and mentoring of new employees.
- Attend all company, department, and individual meetings/training as assigned.
- Follow all company policies and procedures.
Required Skills:
- High performing Pre-Sales Engineers have demonstrated abilities to understand client needs, and apply knowledge of technology to clearly and concisely articulate ideas to provide tailored technology systems to meet client needs.
- Assist in achieving sales quota by providing timely system designs to obtain business.
- Exhibit an ability to communicate effectively, solve problems with critical thinking, and translate client needs into solutions.
- Possess strong collaboration skills and an ability to work closely with members across departments and within all levels of the organization.
- Preferred individuals will have experience in designing advanced solutions from manufacturers such as: Extron, Crestron, QSC, Sony, Panasonic, Epson, and other industry leading Pro AV manufacturers.
Education Requirements
- Bachelor’s degree preferred, or equivalent experience in the ProAV industry and/or related military experience.
- 2 or more years of outside technology design experience in infrastructure, networking, conference and collaboration, professional services or managed services preferred.
- AVIXA CTS certification required
- Ability to program, test, troubleshoot control system programming (Extron, QSYS, Crestron)
- Ability to configure, test, diagnose DSP configuration (Extron, QSYS, Biamp, Shure or similar)
Salary : $65,000 - $95,000