What are the responsibilities and job description for the Software Engineer II position at ClearEdge?
Join ClearEdge and be a part of a dynamic team that solves some of the DoD’s most complex technical challenges. Every day, ClearEdge empowers our customers in government and industry with innovative, data-driven solutions.
Check out our extremely competitive benefits package at www.clearedgeit.com/careers/, which includes a $10k annual training/education benefit, 10% 401k contribution fully vested on day one, annual health and technology allowance, and access to a state-of-the-art technology lab. We also offer monthly TechConnect and DeepDive collaboration sessions with our entire technical staff.
Your Mission
Develop, maintain, and enhance complex software systems using ServiceNow, JavaScript, HTML, CSS, and API integrations. Work individually or as part of a team to improve workflows, update logic, modify forms, integrate APIs, and enhance ticket routing and status tracking. Utilize appropriate software development methodologies and best practices to deliver high-quality solutions.
\n- Skilled in developing and customizing ServiceNow applications
- Experienced in coding with JavaScript, HTML, CSS, and other scripting languages
- Comfortable integrating third-party software and APIs using REST and SOAP
- Knowledgeable in ITSM frameworks and Agile methodologies
- Detail-oriented with strong problem-solving skills
- Enhancing and modifying ServiceNow workflows, logic, and forms
- Developing and implementing scripts, business rules, policies, and ACLs
- Integrating APIs to improve system functionality and automation
- Troubleshooting and resolving software issues
- Collaborating with team members to improve ticket routing and status tracking
- TS/SCI with Polygraph clearance
- Bachelor's degree in Computer Science or related field (or four additional years of SWE experience)
- Two years of experience developing and customizing core ServiceNow applications (Incident, Problem, Change, Knowledge, Service Catalog)
- Four years of IT application systems experience in technology solutions delivery
- Experience configuring ServiceNow applications to meet business requirements
- Experience integrating third-party software and APIs using REST and SOAP
- ServiceNow System Administrator or ServiceNow Application Developer certification
- Experience working in Agile development environments
- Knowledge of AngularJS, JSON, or other ServiceNow-related languages
- Experience with ServiceNow Implementations (four years preferred)
- Strong understanding of ITIL best practices
About us:
We are an experienced advanced analytic development company providing Cyber solutions to current and emerging missions.
Our Core Values of Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability drive our mission and vision and are the heart of what we do each day. We combine our Core Values with the three key elements of people, technology, and integrity to repeatedly deliver stellar results within our primary competencies.
ClearEdge is also pleased to share that we have recently expanded our prime and subcontract presence into new cyber markets!
If this position does not fit your skillset, please visit our Careers page to explore our current openings, or contact a ClearEdge recruiter at careers@clearedgeit.com. ClearEdge is an equal opportunity employer.