Systems Administrator (Hybrid Infrastructure) - Washington, DC with Security Clearance

Serco is seeking a skilled Systems Administrator to support the Navy-owned PMS-ES Integrated Data Environment (IDE) in Washington, DC. This role involves maintaining a hybrid infrastructure spanning on-premises servers and AWS GovCloud, managing virtual machines, administering Active Directory, maintaining a secure Citrix environment, and managing network security components. This position is contingent upon your ability to obtain and maintain a DoD Secret Clearance post-employment. This opportunity is located in Washington, DC. In this role, you will:

• Performing monthly maintenance and patching of on-prem Windows Server environments.
• Monitoring system performance and ensuring high availability.
• Administering user accounts, group policies, and permissions in Active Directory.
• Supporting PKI integration and CAC/ECA certificate management.
• Configuring and maintaining Citrix StoreFront and Delivery Controllers in AWS GovCloud.
• Supporting migration and operation of PMS-ES components in AWS GovCloud.
• Creating, configuring, and managing virtual machines using VMware and Hyper-V and configuring and maintaining Cisco firewalls to ensure secure network operations for on-prem environments.
• Managing and executing regular backups for on-prem systems to ensure data integrity and disaster recovery readiness.
• Documenting system configurations and maintaining operational procedures. To be successful in this role, you will have:
• The ability to obtain and maintain a DoD Secret security clearance.
• U.S Citizenship is required.
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 5 years of experience in system administration, preferably in DoD or federal environments.
• A proficiency with Windows Server, Active Directory, and Citrix technologies.
• Experience with AWS GovCloud or other secure cloud environments.
• Hands-on experience with VMware and Hyper-V for virtual machine provisioning and management.
• Experience implementing and managing backup solutions for on-prem environments.
• Familiarity with DoD cybersecurity policies and RMF compliance.
• Excellent verbal and written communication skills with the ability to explain complex technical issues to both technical and non-technical staff.
• Strong troubleshooting and documentation skills.
• To be able to travel 10%. Additional desired experience and skills:
• An active DoD Secret Clearance.
• Citrix Certified Associate or Professional (CCA/CCP).
• AWS Certified SysOps Administrator or equivalent.
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Network , Security , or similar certifications.
• Experience configuring and managing Cisco firewalls.
• Experience with Arcserve backup solutions.
• Proficiency in scripting for automation, particularly with PowerShell.
• Experience with ADFS, PKI, and secure authentication protocols.
• Prior experience supporting Navy or DoD data environments. If you are interested in working with a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer
• If you require an accommodation with the application process please email:
  
  

or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email

• Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us
• Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: