What are the responsibilities and job description for the System/Network Administrator with Security Clearance position at ClearanceJobs?
Requires a Security Certification
Experience with MIM and Majestic is a plus
Experience with MIM and Majestic is a plus
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System/Network Administrator shall possess the following capabilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Provide in-depth experience in trouble-shooting IT systems
- Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
- Build, configure, monitor and maintain virtual environments
- Build, configure, monitor and maintain storage environments
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Qualifications: (U) Five (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.