What are the responsibilities and job description for the Sales Representative (MSY) position at CLEAR?
Member Growth/Sales Ambassador (Airport)
CLEAR is building easier, safer, and faster experiences at the airport. As a Member Growth/Sales Ambassador, you’ll be the friendly face travelers meet in the terminal—proactively starting conversations, explaining CLEAR’s benefits, and enrolling new members on the spot. You’ll also help retain and reactivate members, delivering great service while meeting clearly defined sales goals. This is a high-energy role designed for experienced sales professionals who thrive in high-volume environments, enjoy face-to-face selling, and are motivated by performance-based earnings.
What You’ll Do:
CLEAR is building easier, safer, and faster experiences at the airport. As a Member Growth/Sales Ambassador, you’ll be the friendly face travelers meet in the terminal—proactively starting conversations, explaining CLEAR’s benefits, and enrolling new members on the spot. You’ll also help retain and reactivate members, delivering great service while meeting clearly defined sales goals. This is a high-energy role designed for experienced sales professionals who thrive in high-volume environments, enjoy face-to-face selling, and are motivated by performance-based earnings.
What You’ll Do:
- Drive new member enrollments: Approach travelers, deliver a concise pitch, handle objections, and close sales.
- Grow and retain membership: Support renewals/reactivations and encourage referrals to expand net member growth.
- Tailor solutions: Recommend relevant offerings (e.g., TSA PreCheck® enrollment where available, bag drop, concierge) based on traveler needs.
- Create great experiences: Keep interactions warm and efficient, guiding travelers confidently to enrollment.
- Own your results: Strive toward both individual and team goals by staying focused and driving outcomes.
- Operate safely & compliantly: Follow security protocols and CLEAR operating standards, verify identification and travel documents, and maintain a safe workspace.
- Sales experience: 3 years in a sales role (retail, hospitality, face-to-face, or field) with a record of meeting or exceeding goals.
- Confidence & resilience: Ready to engage with customers, share our offering, and stay motivated after challenges.
- Clear communication: You are engaging, concise, and able to adapt your message for different travelers.
- Customer mindset: You balance urgency to close with a great experience that builds trust.
- Results-driven: You’re energized by the opportunity to achieve and exceed sales goals through enrollments, conversion rates, add ons & more.
- 18 years of age or older; high school diploma or GED.
- Open availability and flexibility for shifts, including weekends/holidays.
- Able to stand for up to 8 hours per day.
- Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.
- Previous sales experience is strongly encouraged
- Compensation for this role is simple: a competitive hourly base, plus uncapped commission.
- Top performers have significant earning potential through a performance-driven commission structure with no cap on what you can earn.
- Benefits package available for eligible employees. (Details vary by location and role type.)