What are the responsibilities and job description for the Part Time/Seasonal Sports Ambassador (San Francisco) position at CLEAR?
The CLEAR Sports Ambassador supports our CLEAR members at our stadiums & venues by providing a high touch customer service experience. They represent CLEAR's values while providing excellent service, solutions and guidance as needed.
What you'll do:
Requires completion of a drug test, airport badging or government-screening process, and other applicable requirements.
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 17 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.
What you'll do:
- Verify CLEAR members who are using the CLEAR lane at your designated venue/stadium
- Drive membership enrollments through engaging attendees and educating them about the benefits of CLEAR
- Resolve attendee and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary.
- Balance high volume with high-quality customer and member experience
- Support members with any questions or concerns they may have & escalate any situations in a timely manner
- Ability to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in line.
- Strong communication skills and the ability to engage with potential customers and members alike
- Balancing high volume with high quality customer experiences
- Detail oriented with a great sense of pride for self and company integrity
- Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.
Requires completion of a drug test, airport badging or government-screening process, and other applicable requirements.
- You must be 18 years of age or older
- High school diploma or GED equivalent required
- Open availability and flexibility is a must – ability to work a variety of shifts
- Ability to stand for up to 8 hours per day
- 10 Company Paid Holidays (1.5x pay if worked!)
- Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
- Free Uniform
- Generous Employee Referral Program
- Ongoing training & development programs to learn about security, customer service, and sales
- Opportunity to grow & advance your career with a growing company!
- See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 17 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.