What are the responsibilities and job description for the Manager, Member Strategy & Growth position at CLEAR?
CLEAR is seeking a data-driven Manager, Member Growth to help continue to build the future of CLEAR membership strategy covering acquisition through long-term retention. This role combines analytical rigor and operational execution to unlock growth, understand our members, and deliver measurable impact across CLEAR’s Membership base.
What you'll do:
- Continuously build the reporting capabilities around usage and retention to help stakeholders and leaders understand retention
- Segment and assess key member cohorts using quantitative and qualitative insights to improve conversion, usage, and retention across these segments
- Test and pilot new growth and retention strategies across segments including pricing and plan structure, balancing speed and rigor
- Dive into the data on the behavior of CLEAR’s Members, helping us understand how to improve performance with a data-driven approach that scales
How you'll measure success:
- Tangible wins delivered through high-impact pilots and scaled initiatives
- Elevated understanding of Member performance across the organization
- Deep cross-functional trust and influence as a strategic thought partner
What you're great at:
- 5 years of experience in Strategy, Growth, or Business Operations, ideally within consumer tech, travel, financial services, or subscription businesses
- Deep analytical fluency; able to structure complex problems, analyze data, and drive insight-based decision-making
- Proven track record of turning strategy into execution with measurable business impact
- Excellent cross-functional and stakeholder management skills
- Comfortable navigating ambiguity, making decisions with incomplete data, and iterating as needed
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $110,000-150,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
Salary : $110,000 - $150,000