What are the responsibilities and job description for the Channel Partner Manager position at Clear Rate Communications?
Job Overview
As Channel Partner Manager your primary goal is to find new Partners currently unaware or limited in their understanding of Clear Rate. The Channel Partner Manager is a true hunter. The ideal candidate has established relationships with Partner channels in vertical markets, managed service providers, and industry and IT consultants. Additionally, the Channel Partner Manager will be responsible for ensuring ongoing training for our Partners on the Clear Rate portfolio of services. This role also attends local industry and Partner events as directed by the Vice President of Sales.
Responsibilities
- Develop, qualify, and train new and existing Partners aligned with the strategies of the Clear Rate Partner plan.
- Identify new targeted Partners to engage.
- Own the customer experience and think and act in ways that put our customers first.
- Educate Partners on company products and services, processes, and procedures.
- Motivate and guide Partners by leading education on company value proposition and establishing training timelines and expectations to activate new Partners.
- Provide consistent feedback to the CRO to ensure that sales and marketing plans, programs, and policies are executed.
- Provide analysis and recommendations for continuous development of the Partner sales program.
- Drive results and long-term growth by meeting and exceeding corporate goals.
- Other duties and responsibilities as assigned.
Qualifications
- Education
- BA/BS University degree with a concentration in Business, Marketing, or related field is preferred.
- Experience
- 2-5 years of experience in the Partner sales channel, including a background managing or working with Partners (VARs/MSPs), with a proven track record of success.
- Knowledge of Network Services, IP Voice, and Unified Communications is required.
- Skills
- Confident self-starter capable of building meaningful relationships at all organizational levels with Partners, Reseller Partners, and Alliance Partners.
- Time Management and strategic and tactical planning skills.
- Strong technical knowledge to make presentations and lead Partner discussions.
- Excellent communication and presentation skills.
Competencies
- Technical knowledge
- Self-starter
- Detail-orientated
- Problem solver
- Team-player
- Timetask management oriented
- Subject Matter Expert in Fiber, Unified Communications and Network Services
- Presentation and Facilitation skills.
Why Clear Rate?
Clear Rate (CR) is a trusted, innovative technology company providing business and residential customers the latest telecommunications solutions designed around their needs, including fiber internet, hosted voice, cloud and managed IT solutions. CR is well positioned to grow and expand with recent investment from Linx partners and a newly hired leadership team made up of experts from across the telecommunications industry. CR continues to invest millions of dollars in our state-of-the-art 100 Gbps fiber network and provide more and more Michigan-based businesses the fastest, most reliable technology in the industry.
Clear Rate is a dependable service provider to police departments, fire departments, school districts, colleges, city and county governments, as well as hospitals, banks and credit unions, hotels, manufacturing facilities, car dealerships, and Tier 1 automotive suppliers.
Founded in 2001, Clear Rate is headquartered in Troy, Michigan. We currently provide voice, data, and internet solutions, serving over 30,000 residential and business customers throughout the Midwest, Mid-Atlantic, nationwide, and in Canada.
We offer our employees:
- Competitive pay with the opportunity for annual increases
- Generous benefits package including:
- Competitive comprehensive medical coverage with minimal employee cost
- Health Savings Account
- Employer-paid life insurance
- Employer-paid long term disability
- Dental insurance
- Short-Term Disability
- Life/AD&D for employee, spouse, and children
- Accident, hospital indemnity, and critical illness insurance for employee, spouse, and children
- 401(k) program with employer match up to 8%
- Unlimited PTO, paid sick time, and 11 paid holidays 1 floating holiday
- Paid birthday off
- Paid volunteer day
- Paid trip after 10 years of consecutive service
- Book purchase program
- Clear Rate Phone/Internet service credit
- In-building caf with games, pool tables, and a 9-hole putting green
- Free in-building fitness center
- Fun company events and contests in and outside the office throughout the year