Bank Teller

BASIC FUNCTION SUMMARY:

The Community Bank Teller is the face of the Bank and plays a vital role in providing exceptional customer service to our clients. This position is responsible for accurately processing financial transactions, maintaining regulatory compliance, and fostering strong customer relationships by delivering a friendly and efficient banking experience.

The following duties are not intended to serve as a comprehensive list of all duties required in this position. This job description is intended to provide a representative summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities and Expectations:

• Process deposits, withdrawals, check cashing, loan payments, and other basic transactions.
• Balance cash drawer daily and report discrepancies promptly.
• Verify endorsements and identification for negotiable instruments in accordance with policy.
• Maintain and reconcile night drop deposits as assigned.
• Respond to routine inquiries regarding account balances, products, services, and bank policies.
• Address and resolve any operational or customer service issues and complaints professionally and promptly.
• Undertake additional tasks assigned by Management to support departmental functions.
• Must comply with all bank policies and procedures that are job related and/or consistent with business necessity.

PHYSICAL DEMANDS:

• Alternating sitting or standing at will as needed
• Walk, stand, bend, squat, twisting and reaching.
• Consistently operate a computer and other productivity equipment through method of both Fine and Gross Manipulation
• Ability to perceive sound in the capacity of oral communication

MINIMUM REQUIREMENTS:

• High School diploma or equivalent.
• High attention to detail and accuracy.
• Excellent organizational and prioritizing skills
• Excellent verbal & written communication skills.
• Ability to read and understand regulations, policies, and procedures.
• High-level professionalism and interpersonal skills including courtesy, tact, and diplomacy as giving and obtaining information may require discussion of a sensitive or personal nature.

Required Experience:

• Prior banking experience a plus

WORKING CONDITIONS:

• On-site
• Air-conditioned office environment
• Smart Casual