What are the responsibilities and job description for the Key Account Manager position at Clear Edge International Search & Selection Ltd?
Key Account Manager - B2B iGaming
Location: Philadelphia, PA (office based)
Salary: Negotiable
Clear Edge is partnering with a leading global iGaming provider to recruit a Key Account Manager to join its commercial team. Reporting to the Account Management Lead, you will manage and grow strategic operator partnerships, driving commercial performance and delivering excellent customer experiences.
The Role
You will act as the primary commercial contact for key accounts, supporting relationship development, campaign execution, and product optimisation across the company’s product portfolio.
Key Responsibilities
- Manage and grow strategic operator relationships to support commercial and KPI targets.
- Represent the company’s products and act as the main contact for key accounts.
- Communicate new game releases, campaigns, and commercial opportunities.
- Coordinate promotional and marketing initiatives with internal teams and partners.
- Monitor campaign performance and proactively identify improvement opportunities.
- Resolve customer issues and act as an escalation point when needed.
- Conduct root cause analysis to support continuous operational improvement.
- Understand customer needs and ensure successful delivery of solutions.
Requirements
- 2 years’ experience in account management or client-facing commercial roles, preferably in B2B online gaming.
- Strong commercial and relationship management skills.
- Analytical and strategic thinking ability.
- Excellent communication and negotiation skills.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Willingness to travel and work flexibly when required.
Join a fast-growing global iGaming business and play a key role in managing high-value commercial partnerships in the regulated North American market.