What are the responsibilities and job description for the Area Manager position at Clean Team?
Job Title: Area Manager
Location: Southwest Michigan Region
Company: Clean Team
Job Description:
As an Area Manager at Clean Team, you will play a pivotal role in ensuring that our cleaning operations adhere to the highest standards of quality and professionalism. By managing and treating our cleaning staff with care and respect, you contribute to the success and reputation of our company while fostering a positive work environment for all team members.
Key Responsibilities:
- Team Leadership: Attend the 4:00 PM Managers' meeting to discuss staffing, budgets, quality, and work orders. Conduct thorough training sessions for new cleaners, site leads, and support technicians, ensuring they are equipped with the necessary skills and knowledge. A minimum of 3 days of training is required.
- Employee Management: Ongoing management of the frontline cleaning staff. Treat our frontline staff like internal customers to ensure strong employee retention. Provide necessary equipment promptly and hold the team accountable for their work, delivering both constructive and positive feedback as needed.
- Quality Assurance: Maintain responsibility for cleaning quality at assigned accounts. Ensure cleanliness standards meet or exceed client expectations by following the task schedule (SOW) for each building. Conduct weekly inspections and correct any deficiencies.
- Safety Checks: Conduct spot safety checks to identify and address unsafe conditions, faulty equipment, and improper use of personal protective equipment (PPE). Ensure safety data sheets are always in place and visible to employees and customers.
- Operational Efficiency: Ensure all assigned accounts receive timely and consistent service. Deliver cleaning equipment, chemicals, and consumables to clients' buildings, ensuring adequate supplies are available. Monitor and manage labor hours to ensure that each account is serviced within the allocated budget hours.
- Reporting and Communication: Prepare and submit nightly reports summarizing the day's activities, including employee issues, maintenance requirements, supply needs, quality concerns, and potential additional cleaning opportunities. Compile and submit necessary paperwork during the 4:00 PM managers' meeting.
Qualifications:
- Proven experience in managing cleaning operations or similar roles
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple priorities and work under pressure
- Knowledge of safety regulations and best practices in cleaning operations
Why Join Clean Team?
At Clean Team, we believe that quality cleaning services are the cornerstone of our business. As an Area Manager, you will uphold our commitment to excellence in cleaning standards and ensure the well-being of our cleaning staff. We value client satisfaction, health and safety, our reputation, and long-term success. Join us in creating clean, safe, and pleasant environments for our clients.
Zip Codes: 49015, 49037,49014,49017,49034,49048,49012,49009,49001,49002