What are the responsibilities and job description for the Assistant Account Manager position at Clean Source Property Maintenance?
The Assistant Account Manager supports the account management team by managing day-to-day client communications, handling administrative workflows, and ensuring project, office, or account deliverables stay on track.
Job Purpose
To act as the primary administrative assistant to the Account Management team. In addition, the Assistant Account Manager will serve as the internal contact and operational support for certain assigned client accounts. The position will help maintain strong relationships, resolve day-to-day issues, and coordinate internal teams needs to meet all client needs.
Key Responsibilities
- Client Support & Communication: Serve as a point of contact for client inquiries, phone calls, and email follow-ups regarding services or general account questions.
- Administrative Operations: Maintain digital and physical filing systems. Order supplies, track inventory, and keep common office areas organized.
- Human Resources Contact: Serve as the primary contact for employees regarding human resource-related issues. Payroll questions, time off requests, and uniform requests.
- Account Operations: Maintain and update client records, CRM databases, and activity reports.
- Project & Workflow Coordination: Assist in organizing meetings, tracking project deadlines, and coordinating internal deliverables across sales and operations teams.
- Billing & Documentation Support: Help process invoices, payments, quotes, or compliance documentation.
- Issue Resolution: Investigate routine client or operational problems, coordinate fixes, and escalate complex concerns to Senior Management.
Qualifications & Requirements
- Education: Associate degree or bachelor’s degree is preferred.
- Experience: Typically, 1 to 2 years of experience in account management support, customer service, or administrative support.
- Skills:
- Strong verbal and written communication skills
- High attention to detail and organizational capabilities
- Proficiency in office software
- Ability to multitask, prioritize competing deadlines, and work well in a team environment
Pay: $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000