What are the responsibilities and job description for the Product Operations Leader position at Clay?
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Product Operations Leader
Clay is shipping faster, launching more products, and coordinating across more teams than ever before. As we scale, we’re hiring our first Product Operations leader to help us establish launch frameworks and ensure that what we ship creates real value for customers and the business. This role is foundational: you'll shape how we plan, how we communicate across the company, and how we scale product excellence as Clay grows.
What You'll Do
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
- Our community includes 11,000 customers, 150 integration partners, 125 agencies, 50 Clay clubs, and 30k members on Slack.
- Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
- All employees can work for free with world-class coaches who specialize in creativity, management, and more.
- Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
- Read about us in the NYT, Forbes, First Round Review, and more.
Product Operations Leader
Clay is shipping faster, launching more products, and coordinating across more teams than ever before. As we scale, we’re hiring our first Product Operations leader to help us establish launch frameworks and ensure that what we ship creates real value for customers and the business. This role is foundational: you'll shape how we plan, how we communicate across the company, and how we scale product excellence as Clay grows.
What You'll Do
- Own the launch process - Establish a scalable launch framework that aligns EPD, Marketing, Sales, and Finance around clear goals, positioning, and success metrics. Ensure products ship smoothly and deliver value to both our customers and the business.
- Drive company-wide product alignment - Own key forums (i.e., bi-weekly required sprint demos) as moments to reinforce strategy, highlight impact, and create shared understanding across the company. Formalize and scale our product hub into a central system for planning, team updates and company visibility.
- Partner with Enablement - Make sure the GTM teams are trained on what matters most.
- Run quarterly planning - Lead quarterly planning across EPD, ensuring tight alignment between product bets, company priorities, and resource allocation.
- Be the voice of the customer - Build structured feedback loops with GTM, Sales, and Support. Synthesize insights into actionable inputs for roadmap and strategy.
- 4 years in product operations, technical program management, or a similar role where you kept cross-functional teams moving.
- Strong communication skills and can work with both technical and non-technical audiences.
- Sharp analytical and problem-solving abilities. You know when to dig deeper and when to move forward with imperfect information.
- Proven ability to influence product strategy and cross-functional decision-making, not just execute.
- Process-builder mindset so that you create systems that scale.
- Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
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