What are the responsibilities and job description for the Leasing Specialist position at Clay Realty Co?
Leasing Specialist
Clay Realty Co. · Raleigh, NC · Full-time · On Site · $60,000 – $70,000 / year, depending on experience
About Clay Realty Co.
Clay Realty Co. is a vertically integrated real estate company based in Raleigh, NC. We own and operate across the full real estate lifecycle: residential property management, apartment maintenance, commercial real estate, acquisitions, and residential sales—all under one roof.
The District Apartments is a 144-unit multifamily community located in North Hills. We're looking for a Leasing Specialist who can deliver an exceptional prospect and resident experience while helping drive occupancy and community growth.
The Role
We're looking for a motivated, relationship-driven Leasing Specialist to serve as a key ambassador for The District. This role combines leasing, marketing, resident engagement, and customer service to help drive occupancy and strengthen our community culture.
You'll be responsible for creating a positive first impression for prospective residents, guiding them through the leasing process, and helping maintain the high standards that make The District a desirable place to live. You'll work closely with the Property Management and Operations teams to support leasing goals, resident satisfaction, and community growth.
What You'll Do
Leasing & Resident Experience
- Serve as the primary point of contact for prospective residents through phone, email, online inquiries, and walk-in traffic
- Conduct personalized tours of the community and apartment homes, highlighting features, amenities, and neighborhood benefits
- Maintain strong knowledge of community offerings, pricing, availability, and local market conditions
- Guide prospects through the application, approval, and lease execution process
- Ensure lease documents, addendums, and resident files are completed accurately and maintained according to company standards
- Coordinate move-ins and assist with resident transitions to create a seamless onboarding experience
- Support resident retention efforts by providing responsive service and building positive resident relationships
- Address resident concerns professionally and collaborate with team members to deliver timely solutions
Marketing & Community Outreach
- Assist with leasing and marketing initiatives designed to increase traffic and occupancy
- Monitor and engage with social media platforms to promote the community and resident experience
- Help coordinate resident events, renewal campaigns, and community-building activities
- Track competitor activity and market trends to help identify leasing opportunities
- Ensure model units, tour paths, and community common areas are presented at the highest standard
Operations & Team Support
- Maintain accurate prospect and leasing pipeline records within company systems
- Prepare reports and assist with occupancy, leasing, and traffic tracking
- Partner closely with maintenance and operations teams to ensure a consistent resident experience
- Support special projects and community initiatives as needed
What We're Looking For
Required:
- Bachelor's degree
- 5 years of experience in a professional office setting
- Real estate industry experience
- Strong organization, written communication, and follow-through
- Professional, energetic, and customer-focused attitude
- Ability to work weekends as part of a rotating schedule
- Comfort learning and utilizing property management software and digital tools
Preferred:
- Multifamily leasing or property management experience
- Knowledge of Fair Housing regulations and leasing best practices
- College degree or coursework in business, marketing, communications, or a related field
- Proven ability to meet or exceed sales, leasing, or customer service goals
- Experience in a multi-division or fast-growing company
Compensation & Benefits
- Salary: $60,000 – $70,000, based on experience
- Time off: 10 days PTO 11 paid holidays
- Health: Medical, dental, and vision insurance
How to Apply
Send your resume and a short note about why this role interests you to Eliza@clayrealtyco.com. We review applications on a rolling basis and aim to respond within one week.
Clay Realty Co. is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a team that reflects the community we serve.
Salary : $60,000 - $70,000