What are the responsibilities and job description for the E-Commerce Auto Part Sales - Classic Car Industry position at CLASSIC PERFORMANCE PRODUCTS, INC?
eCommerce Customer Service / Online Auto Part Sales
Hours: Monday – Friday 8:00am -5:00pm; plus every other Saturday 8:00am– 1:30pm
Status: Fulltime / 100% On-Site
Position Purpose: Assist in managing our eBay customers with online sales.
Ideal Candidate: Diligent, self-motivating individual, focused and detail oriented with advanced computer/data entry skills, committed to providing exceptional online support and customer service.
Requirements
- Knowledge of the Classic Car & Truck market; and/or equivalent automotive parts industry knowledge
- Experience working in an eBay on-line sales environment
- Customer Service / Call Center experience preferred
- Heavy data entry and order entry experience
- Proficient using Microsoft Office: Word, Excel, Outlook
- Experience using PayPal preferred
- Pleasant phone voice and demeanor
- Excellent verbal and written communication skills
- Able to multi-task and prioritize while working in a fast paced environment
- Resourceful and self-motivated; able to work independently as well as in a Team
- Excellent attention to detail, organizational and follow-up skills needed
*** Must be able to work overtime every other Saturday from 8:00am - 1:30pm ***
Job Duties: responsibilities include, but are not limited to:
- Printing and processing online orders
- Answer phone inquiries regarding order status, tracking and back orders
- Processing returns/RMA’s
- Order scheduling and minor inventory management
- Dealing with escalated customer issues
- Maintaining Excelspreadsheets
- Contributes to Team effort by accomplishing assigned tasks in a timely manner
- Performs other administrative/clerical/sales support duties as assigned.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Application Question(s):
- How many years of Auto Part Sales experience do you have?
Experience:
- On-Line Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $20 - $22