What are the responsibilities and job description for the Loan Assistant position at CLASSIC BANK N A?
General Summary
Assists and supports day to day activities of the loan officer. Processes and tracks loan documents by performing the following duties:
Essential Functions
- Writes up worksheets, applications, loan agreements, inspections and HMDA worksheets
- Handles courthouse/County Clerk filings; titles, etc.
- Creates a temporary file and track documents for all real estate loans
- Identifies and resolves problems in a timely manner
- Acts as the communicator with our credit analyst (Michelle Harris in Cameron)
- Processes written correspondence to customers and others
- Reviews applications and perform debt to income calculations
- Becomes familiar with and uses Connections
- Writes demand letters
- Keeps the Excel spreadsheet postings
- Opens and processes supervisor’s mail and answers phone calls
- Assists with keeping all files in order, and imaged
- Becomes proficient in documentation requirements as per loan type
- Prepares entries to be posted (GL tickets, journal entries, online posting, and wire out forms)
- AFT/ACH setup
- Reviews all loan packages for required documentation and errors
- Works loan officer’s exception lists, assisting in obtaining follow-up documentation as well as keeping the loan officer apprised of outstanding items
- Coordinates and communicates with Branch Manager to assist with rotations of opening, closing, lunch periods, etc.; particularly at small branch locations
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of the Internet, Microsoft Excel, Word, and Outlook
- Ability and willingness to gain proficiency with the Core System, Imaging System, and Connections
- Attention to detail
- Pursues training and development opportunities
- Ability to deal with difficult or emotional customer situations, respond promptly to customer needs, and respond to requests for service and assistance
- Speaks clearly in positive or negative situations. Listens and gets clarification.
- Writes clearly and informatively, editing work for spelling and grammar
- Treats everyone with respect and consideration regardless of their status or position. Keeps commitments. Works with integrity and ethically
- Supports Classic Bank’s goals and values
- Adapts to changes in the work environment, dealing with frequent change, delays, or unexpected events
- Follows instruction, responding to the direction of management.
- Volunteers readily. Asks for and offers help when needed
Education and Experience
- High School Diploma/GED Required
- Banking experience preferred
- Experience with 10-key calculator
Working Conditions
- Expresses or exchanges ideas by means of the spoken and written word
- May be required to stand or sit for long periods of time
- May occasionally lift up to 25 pounds
- Exposure to a potentially hazardous condition – robbery. Receives detailed instructions and procedures to be followed to minimize the risk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
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NOTE: All statements reflect the general components considered necessary to describe the principal functions of the position as identified and shall not be considered as a detailed description of all the requirements that may be inherent in the position. Since it is difficult to identify all essential functions of a position because of changes in the workplace, the facility will review this Job Description periodically to ensure it is accurate and up-to-date. |