Job Title: TAY Psych Rehab & SILP Program Director

Summary

The TAY Psych Rehab & SILP Program Director is responsible for the comprehensive oversight of the Transition Age Youth (TAY) Psychiatric Rehabilitation (Psych Rehab) and Supported Independent Living Program (SILP). This role combines clinical leadership with property management responsibilities to ensure high-quality service delivery, regulatory compliance, and safe, supportive housing for program participants. The position functions under the supervision of the Vice President of Behavioral Health Services and supervises all TAY Psych Rehab and SILP staff.

Essential Duties and Responsibilities

Program Oversight & Clinical Leadership

• Directs daily operations of the TAY Psych Rehab and SILP programs.
• Supervises and evaluates TAY Psych Rehab and SILP staff, including scheduling, training, and performance reviews.
• Coordinates and monitors service delivery, ensuring alignment with recovery and resiliency principles.
• Reviews and approves client documentation including assessments, service plans, progress notes, and discharge summaries.
• Ensures accurate and timely billing by reviewing daily logs and coordinating with the billing department.
• Develops and implements therapeutic activities, educational sessions, and support groups.
• Maintains compliance with state regulations and agency policies.
• Coordinates with referral sources and community partners to manage admissions and communicate program updates.

Property Management

• Oversees all agency-owned SILP properties, ensuring safety, cleanliness, and habitability.
• Conducts monthly property inspections and responds to maintenance issues, coordinating with internal maintenance or external contractors as needed.
• Manages utility accounts and property-related expenses within budget.
• Completes and updates Residential Rental Agreements and applies income-based subsidies.
• Maintains inventory of furnishings and supplies; purchases replacements as needed.
• Issues written warnings for lease violations and documents all property-related incidents.

Administrative & Compliance

• Maintains program census and collaborates with MH/DS housing coordinator on referrals and eligibility.
• Ensures staff training records are maintained for CPRP certification and regulatory compliance.
• Implements and monitors PQI (Performance & Quality Improvement) goals and conducts chart audits.
• Provides demographic and billing data to support accurate EHR entry.

Supervisory Responsibilities

• Provides weekly supervision to TAY Psych Rehab and SILP staff.
• Participates in hiring, onboarding, and mentoring of new team members.
• Offers on-call support for SILP housing emergencies.

Qualifications

Required Education & Experience

• Bachelor’s degree in a human services-related field (e.g., social work, psychology, counseling).
• Minimum 3 years of experience in mental health direct service, including 2 years in psychiatric rehabilitation.
• CPRP certification or ability to obtain within 2 years of hire.

Preferred Experience

• Experience working with Transition Age Youth in mental health settings.
• Experience in property management or residential program oversight.

Certificates & Licenses

• Valid PA driver’s license.
• CPRP certification preferred.

Skills & Competencies

• Strong leadership and mentoring abilities.
• Excellent organizational and communication skills.
• Ability to manage crises and make sound decisions under pressure.
• Proficiency in interpreting and applying lease agreements and agency policies.
• Basic math skills for budgeting, billing, and subsidy calculations.

Physical Demands & Work Environment

• Regularly required to sit, stand, walk, and communicate effectively.
• Occasionally required to lift/move up to 25 pounds.
• Moderate noise level; reasonable accommodations may be made.

Travel

Frequent travel required for property inspections, community meetings, and client support.