Medical Assistant

Summary of Program
Responsible for performing routine, specialized and complex medical assistant tasks related to the care and treatment of patients under the physician's written instruction, in an outpatient clinic setting under the general supervision of either a licensed physician, a physician assistant, or nurse practitioner. Must be Bilingual Spanish.

 

· Escorts patients to exam rooms; prepares patients for exam and treatment; takes and records vital signs and other necessary measurements; records chief complaint and allergies.

· Assists provider during psychiatric diagnostic interview and medication management services and acts as chaperon, as needed.

· Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. 

· Acts as liaison between provider and patient.

· Answers incoming telephone calls, documents all telephone encounters in the medical record.

· Prepares and processes necessary forms for referrals and eligibility. 

· Cleans and disinfects equipment, exam rooms, and storage areas.

· Orders supplies and stocks patient care areas. 

· Submits requisitions for needed maintenance and repairs. 

· Obtains and organizes patient medical records; including lab, x-ray, referral, and other needed reports. 

· Performs other related duties as required.

· Provide the best customer care possible.

· Identify and build upon the strengths of clients, coworkers, and the communities we serve.

· Support clients’ steps towards Recovery and Wellness. 

· Create an organizational culture that respects and celebrates the diversity of our clients. 

· Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry. 

· Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes.

 

· High School Diploma or equivalent and graduation from an accredited medical assisting program Certificates, Licenses, Registrations Must possess and maintain the following clean and clear certifications: 

· American Heart Association Healthcare Provider Basic Life Support (BLS) card. Appointees not possessing the BLS card must successfully complete appropriate training and qualify for the BLS card within sixty (60) days of appointment or employment. 

· Incumbents must obtain and maintain a clean and clear certification, as a Certified Medical Assistant, through the American Association of Medical Assistants, American Medical Technologists or California Certifying Board of Medical Assistants within one (1) year of employment.

Proof of: valid California driver’s license and auto insurance, as well as proof of education are required. Prior behavioral health experience preferred. Knowledge, Skills and Experience 

· Must work accurately with numbers. 

· Knowledge and experience working with the severely and persistently mentally ill population. 

· Excellent prioritization and organization skills, strong interpersonal skills and excellent written and verbal communication skills are a must. 

· Intermediate PC skills required. 

· Ability to effectively prioritize and manage time.