What are the responsibilities and job description for the Store Manager position at Clarks?
Company Description
Clarks, founded in 1825 in the village of Street, Somerset, has grown from a small sheepskin slipper business to become the largest casual and smart shoe company in the world, and the fourth largest footwear brand globally. Renowned for innovation and craftsmanship, Clarks combines traditional shoemaking techniques with modern technology to deliver stylish and comfortable footwear. With a strong presence in the UK, North America, Europe, India, and China, Clarks continues to grow while staying true to the vision and passion of its founders. Join Clarks to be part of this rich legacy and contribute to shaping the future of iconic footwear.
Role Description
This full-time, on-site Store Manager role is based in Freeport, ME. As a Store Manager, you will oversee the day-to-day operations of the store, including managing a team, ensuring excellent customer service, and achieving sales targets. You will be responsible for maintaining store presentation, implementing retail loss prevention policies, and creating a positive shopping experience for customers. Leading by example, you'll drive performance and foster a team environment that aligns with Clarks' values and commitment to excellence.
Qualifications
- A strong focus on Customer Service and Customer Satisfaction, ensuring a positive shopping experience for all.
- Proven Store Management experience with the ability to lead, inspire, and develop a team to meet and exceed sales targets.
- Strong Communication skills to effectively collaborate with team members, customers, and leadership.
- Experience in Retail Loss Prevention, with an understanding of strategies to protect assets and reduce shrinkage.
- Strong organizational, problem-solving, and time-management skills.
- Familiarity with performance metrics, inventory management, and visual merchandising is a plus.
- Availability to work a flexible schedule, including weekends, evenings, and holidays as required in retail environments.