What are the responsibilities and job description for the Operations Manager - Home Delivery position at Clark's White Glove Delivery?
As an Operations Manager at Clark's White Glove Delivery, you will play a pivotal role in our growing home delivery operation ✨. You will oversee the day-to-day activities of our team, ensuring the safe and efficient delivery of our products . With a fleet of 5 trucks daily, this is an exciting opportunity for someone with experience in logistics. ️.
Responsibilities
Responsibilities
- Team Leadership: Manage and lead a team of delivery professionals , including drivers and support staff, to ensure seamless daily operations.
- Routing and Scheduling: Efficiently plan and schedule delivery routes ️, optimizing resources and ensuring on-time deliveries ⏱️.
- Quality Assurance: Maintain high standards of delivery service ✅, focusing on the safe handling of cabinets and furniture .
- Inventory Management: Monitor and manage inventory levels , ensuring accuracy and availability of products.
- Customer Service: Address customer inquiries and concerns promptly ☎️, ensuring a positive customer experience.
- Safety Compliance: Ensure compliance with safety regulations ⚠️ and implement safety protocols.
- ✅ Proven experience in home delivery operations, preferably with cabinet or furniture delivery experience.
- Strong leadership and team management skills.
- ️ Excellent organizational and problem-solving abilities.
- Knowledge of routing and scheduling software is a plus.
- ️ A commitment to safety and quality service.
- ️ Effective communication skills.
- Join a reputable, family-owned business with a strong commitment to its employees and customers.
- Play a key role in our expansion efforts in Kansas City.
- Competitive compensation package and opportunities for growth .
- Be part of a dedicated team that values excellence and customer satisfaction ⭐.