What are the responsibilities and job description for the Sales Support Coordinator position at Clark-Reliance?
Sales Support Coordinator
Who We Are
Clark-Reliance® is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries. Clark-Reliance is a company that strives to maintain an environment that nurtures employees. Clark-Reliance prides itself on the development of its employees and finds way to continue to grow every year.
What is a Sales Support Coordinator?
The Sales Support Coordinator plays a key role within the sales department, providing essential support to the sales team and ensuring a smooth customer experience from order placement through fulfillment. This position collaborates closely with internal teams - including planning, operations, and logistics - as well as external customers, to facilitate clear communication and accurate order processing.
The role includes data entry, customer correspondence, and administrative coordination to support sales activities and maintain strong customer relationships.
What We’re Looking For
The ideal candidate will have at least one year production and/or process improvement experience. Proficient in MS Office products. Outstanding written and oral communication skills. Strong interpersonal and organizational skills. Detail oriented and analytical.
Duties and Responsibilities
- Coordinate and communicate internally across departments to ensure timely execution of high-priority orders.
- Serve as a point of contact for customers, providing proactive updates on production and delivery status.
- Create and maintain high-level Gantt charts to support project and order tracking.
- Enter and manage data in the Sales CRM system with accuracy and attention to detail.
- Prepare and deliver timely reports for high-visibility customers.
- Interact and communicate with all levels of employees within the Company, as well as suppliers, customers and peers effectively.
- Comply with policies, procedures, standards and rules of the Company.
- Maintain quality assurance policy consistent with ISO standards.
- Maintain work area in a clean, orderly and safe manner.
- Punctual, regular and consistent attendance.
- Perform all other job-related duties as assigned.
Required Experience and Education
High school diploma or equivalent. At least one year production and/or process improvement experience required. Proficient in MS Office products. Outstanding written and oral communication skills. Strong interpersonal and organizational skills. Detail oriented and analytical. Comfortable working in a fast-paced environment with change priorities and deadlines. Ability to follow-through on commitments with high attention to detail. Able to read, write, and follow verbal instructions in Standard English.
Physical and Technical Environment
Minimal lifting up to 25 pounds occasionally. Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office environment. Normal vision and manual dexterity for office duties. Normal office environment, changing deadlines, project assignments, strict time constraints.
Benefits and Perks
- 401(k)
- Employee Referral Bonus Program
- Tuition Reimbursement
- Career Development Opportunities
- Training Opportunities
- Paid Holidays
- Medical, Dental, and Vision Benefit Plans
- Paid Vacation
- Sporting Event Ticket Giveaways
About Clark-Reliance
Clark-Reliance is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries. The company is dedicated to supplying the largest and broadest product line in the instrumentation industry for all types of measurement and control. Key acquisitions over the last few decades have solidified Clark-Reliance as a leader in the separation and filtration industries as well.
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer- M/F/Disabled/Vet