What are the responsibilities and job description for the Front Office/Insurance Coordinator position at Clark Oral & Facial Surgery - Twin Falls?
Front Office Insurance Coordinator
Clark Oral & Facial Surgery – Twin Falls, ID
Location: Twin Falls, Idaho
Schedule: Monday–Thursday, 8:00 AM – 5:00 PM (Office closed Fridays)
Employment Type: Full-Time
Clark Oral & Facial Surgery is seeking a detail-oriented and driven Front Office Insurance Coordinator to join our team in Twin Falls. This position serves as the primary contact for all insurance-related responsibilities and plays a key role in maintaining efficient office operations and a positive patient experience.
This role includes a balance of patient-facing and administrative responsibilities:
2 days per week with patients in the office
2 days per week dedicated to insurance, billing, and administrative tasks without patients
The ideal candidate is a self-starter who remains productive, organized, and accountable during both busy and quiet times.
Key ResponsibilitiesAct as the primary point of contact for insurance coordination
Verify patient insurance eligibility and benefits
Submit, track, and follow up on dental and medical insurance claims
Manage billing, coding, and reimbursement processes
Answer phones and assist patients with insurance-related inquiries
Maintain accurate and organized records
Collaborate with team members to support overall office efficiency
Experience with dental billing preferred
Experience with both dental and medical billing is strongly preferred
Strong attention to detail and ability to follow through on tasks
Reliable, honest, and self-motivated
Friendly and outgoing with strong communication skills
Team-oriented with a positive and professional attitude
Ability to work independently and stay productive without direct supervision
Willingness to travel occasionally to the Burley location
Commitment to representing the practice in a professional manner
Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off:
5 days after 6 months of employment
Up to 10 days after 5 years of employment
Monthly bonus potential based on production goals
Consistent 4-day work week with Fridays off
We are a collaborative and supportive team that values accountability, professionalism, and a strong work ethic. Our team members take pride in helping one another and providing excellent care to our patients.
Apply TodaySubmit your application through UKG or Indeed to be considered.