What are the responsibilities and job description for the Cashier/Customer Service position at Clark Gas & Oil Co.?
Overview
We are seeking a motivated and friendly Cashier/Customer Service representative to join our team in our E-Z Stop convenience store. The ideal candidate will possess strong communication skills and a passion for providing excellent customer service. This role involves handling transactions, assisting customers, and ensuring a pleasant shopping experience.
Duties
- Operate the Point of Sale (POS) system efficiently for processing customer transactions
- Provide exceptional customer service by greeting customers, answering inquiries, and resolving issues
- Utilize upselling techniques to maximize sales opportunities while maintaining customer satisfaction
- Maintain accurate cash handling procedures and ensure the register is balanced at the end of each shift
- Supervise junior staff members when required, providing guidance and support in their roles
- Engage in merchandising activities to ensure products are displayed attractively and stocked appropriately
- Perform basic math calculations for transactions and assist with retail math as needed
- Maintain cleanliness and organization of the checkout area, surrounding merchandise displays as well as interior and parking lot of store.
- Weekend as well as day and night shift availability strongly preferred.
Experience
- Previous experience in cashiering or retail sales is preferred
- Familiarity with convenience store operations is a plus
- Bilingual candidates are encouraged to apply to better serve our diverse customer base
- Strong phone etiquette skills for handling customer inquiries over the phone
- Basic understanding of stock management and replenishment processes
- Excellent communication skills to effectively interact with customers and team members
- Previous experience in trouble shooting gas and diesel dispenser issues is preferred
Join our team today and contribute to creating a welcoming atmosphere for our customers while enhancing your skills in a supportive environment!
Job Type: Part-time
Pay: $12.45 - $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Flexible schedule
Application Question(s):
- Are you able to lift 30 - 50 lbs. and work entire shift in a standing postition?
Location:
- Wytheville, VA 24382 (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Wytheville, VA 24382 (Required)
Ability to Relocate:
- Wytheville, VA 24382: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $14