What are the responsibilities and job description for the Rehab Services Manager position at Clark Fork Valley Hospital?
Rehab Services Manager
The Rehabilitation Services Manager is responsible for overseeing therapy programs within Clark Fork Valley Hospital and the Family Medicine Network, while also providing direct patient care as needed. This role requires strong customer service skills, community engagement, effective communication, teamwork, a broad knowledge of rehabilitation services, high emotional intelligence when working with patients in crisis, and support for the organization’s Mission, Vision, and Values.
MANAGER RESPONSIBILITIES
The Rehabilitation Services Manager oversees Physical Therapy, Occupational Therapy, and Speech-Language Pathology services across the hospital (inpatient, long-term care, outpatient, home health, and hospice) and the Family Medicine Network clinics in Hot Springs and Thompson Falls. Responsibilities include planning, staffing, training, supervising, evaluating personnel, managing daily operations, participating in capital budget development, and ensuring compliance with policies and procedures. The Manager will communicate regularly with the Department Director regarding issues or needed changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide patient care within licensure scope, in compliance with state and federal regulations.
Oversee patient scheduling and assist with prioritizing care.
Review and respond to patient concerns and occurrence reports.
Manage Rehabilitation Department employees, travelers, and contracted providers in accordance with organizational policies and regulatory requirements. Duties include interviewing, hiring, training, evaluating, rewarding, and disciplining staff, as well as resolving complaints.
Collaborate with the Family Medicine Network Manager on matters involving Patient Service Representatives supporting Rehabilitation Services.
Review therapy provider contracts and performance annually.
Plan and conduct lectures and training on rehabilitation-related topics for medical staff, students, coworkers, and community groups.
Lead monthly department meetings and communicate relevant updates.
Develop and manage budgets for PT, OT, and SLP services.
Maintain a positive and safe work environment.
Maintain and update department policies and procedures.
Participate in performance improvement initiatives.
Attend leadership meetings.
Collaborate with therapy providers to set goals and productivity expectations.
Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
The Rehabilitation Services Manager directly supervises employees within the Rehabilitation Services Department and fulfills all supervisory functions in accordance with organizational policies and applicable laws. Responsibilities include:
Interviewing, hiring, onboarding, and training staff.
Planning, assigning, and directing work.
Conducting performance evaluations.
Rewarding and disciplining employees.
Addressing complaints and resolving problems.
Implementing new therapy programs consistent with hospital policy, medical staff guidance, and professional qualifications.
Leading monthly department meetings and communicating updates from leadership.
Developing and managing the department budget.
Maintaining a positive work environment.
Maintaining department policies and procedures.
EDUCATION AND EXPERIENCE
Doctorate in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
Current Montana licensure in the appropriate discipline.
3–5 years of therapy experience.
Two years of leadership or management experience in Rehabilitation Services preferred.
Why Clark Fork Valley Hospital
Clark Fork Valley Hospital is a great place to work, we truly live our mission of Quality Care Close to Home. Nestled along the Clark Fork River, Plains is a small community with that true home town feel. If you feel like getting a taste of the city Missoula and Kalispell are an hour drive. As the largest employer in Sanders County, we would love for you to join our team.Clark Fork Valley Hospital is an Equal Opportunity Employer