What are the responsibilities and job description for the Program Assistant-Family Law position at Clark County Volunteer Lawyers Program?
Serve as a key point of connection in CCVLP’s Family Law Program by supporting clients through intake, coordinating services with volunteer attorneys and partners, and helping individuals navigate the family law system with clarity, dignity, and care.
About Clark County Volunteer Lawyers Program
As a 501(c)3 nonprofit organization, Clark County Volunteer Lawyers Program (CCVLP) provides free civil legal services to low-income individuals and marginalized communities in Clark County, Washington. Our mission is to provide and facilitate access to justice in Clark County for low-income individuals and marginalized communities through advocacy and civil legal services. We envision a legal system that is accessible, fair and community centered. We are driven by our commitment to equity, innovation, and community-centered solutions. We don’t just address legal problems; we empower individuals and families to navigate life’s challenges with dignity and support. CCVLP is rooted in collaboration—with our community partners, volunteers, and supporters—so we can disrupt systems of inequity and create lasting change. By fostering creativity and bold thinking, we’re reimagining what access to justice looks like, and we invite others to join us in this transformative work.
Description
Family Law Program Assistant – Join the Clark County Volunteer Lawyers Program (CCVLP) Team!
Are you someone who finds purpose in helping people navigate complex, emotional systems with clarity and care? Do you thrive in roles that blend organization, communication, and human connection? Are you excited to be a steady, welcoming presence for individuals facing some of the most challenging moments in their lives?
Join us in expanding access to justice: one client at a time.
CCVLP is hiring a Family Law Program Assistant to support the day-to-day operations of our Family Law Program. In this role, you’ll often be the first point of contact for clients, helping them understand their options, connect with services, and move forward with greater confidence. You’ll work closely with the Family Law Program Manager, volunteer attorneys, and community partners to ensure clients receive timely, thoughtful, and coordinated support.
The Job Title:
This position is titled “Program Assistant” to reflect its central role in client communication, service coordination, and program operations within the Family Law Program and in support of the Program Manager.
While this role does not require a legal background, it does require strong organizational skills, clear communication, and the ability to support individuals navigating complex systems. For the purposes of pay scale, this position is classified as a program assistant/paralegal in alignment with our Wage and Wage Factor policy.
About the Program:
CCVLP’s Family Law Program connects low-income individuals with volunteer attorneys for help with matters such as parenting plans, custody, and other family law issues. Many of the clients we serve are navigating overlapping challenges, including domestic violence, behavioral health concerns, and economic instability.
Our role is to ensure that clients are not navigating these systems alone. Through coordination, advocacy, and strong partnerships, we help clients move through the legal process with greater clarity, safety, and support.
It has been operating primarily with a staff of one (1) and supported by the Co-Executive Director of Family Law & Survivor Support. This position is an expansion of the team.
Our Mission:
To provide and facilitate access to justice in Clark County for low-income individuals and marginalized communities through advocacy and civil legal services.
Our Vision:
A legal system that is accessible, fair, and community-centered.
Commitment to Race Equity:
CCVLP has adopted the Washington Race Equity and Justice Initiative and is committed to fighting racism and advocating for equity and inclusion within the CCVLP organization, the Clark County community, and its court systems. All employees of Clark County Volunteer Lawyers Program are expected to participate in ongoing discussions and training related to race, equity, and inclusion, to participate in applicable and relevant community events, to uphold CCVLP Community Agreements in their communications and interactions with coworkers, and to treat all clients, opposing counsel, community partners, and court staff with respect and to conduct themselves with a high level of professionalism.
Position Overview
This is a part-time position (20 hours/week), with the potential to increase hours if additional funding becomes available.
As the Family Law Program Assistant, you’ll serve as a key connector within the program. Much of your time will be spent communicating with clients, coordinating services, and ensuring that information flows clearly between clients, attorneys, and partner organizations.
You’ll help clients access legal services, complete intakes, schedule appointments, and follow up on next steps. You’ll also support program administration, maintain accurate records, and contribute to reporting and community engagement efforts.
This role requires both attention to detail and a strong sense of empathy. You’ll be supporting individuals navigating high-stress situations, and your ability to create a calm, respectful, and organized experience will be essential.
Bilingual English/Spanish, English/Chuukese or English/Russian proficiency is also highly valued, as many clients served through the Family Law program speak one of those as their primary language.
While all staff at CCVLP experience some level of flexibility to work remotely, the expectations of this position and its limited hours mean this position is primarily in-person. The expectation is that the program assistant is present during walk-in hours, which are currently 18 hours/week.
If you are someone who enjoys helping people feel seen, supported, and informed, and you’re excited to be part of a collaborative, mission-driven team, we hope you’ll apply.
Key Responsibilities
- Serve as a primary point of contact for individuals seeking family law services
- Conduct client intakes, eligibility screenings, and maintain case records
- Schedule and coordinate client appointments with volunteer attorneys
- Communicate with clients to provide updates, resources, and next steps
- Ensure language access for clients throughout their engagement with CCVLP
- Support collaboration and warm hand-offs with community partners and external programs
- Coordinate referrals with other legal services and community organizations
- Maintain accurate data and assist with reporting and program tracking
- Support walk-in services by greeting and assisting clients in the office
- Collaborate with program leadership on workflow, capacity, and service delivery
- Contribute to community outreach and educational materials using a client-centered, plain language approach
- Participate in ongoing race equity and trauma-informed advocacy trainings
We’d Like to See
- Experience in client-facing roles such as case management, social services, legal support, or customer service
- Strong communication skills, with the ability to engage compassionately and clearly with diverse clients and to stay grounded under pressure
- Strong organizational skills and comfort using technology to manage tasks and case files
- Ability to collaborate with attorneys, clients, staff, and external partners
- Familiarity with trauma-informed and equity-centered service approaches
- Bilingual English/Spanish, English/Chuukese or English/Russian proficiency, with the ability to communicate effectively and respectfully with clients whose first language is not English
- A commitment to equitable access to justice
We Welcome Transferable Skills
We know great candidates come from many backgrounds.
You may have experience in social services, education, healthcare, nonprofit programs, administrative support, or another role where you helped people navigate complex systems.
If you are organized, thoughtful, and committed to helping others access resources and support and want to apply that experience to a mission-driven legal aid organization, we want to hear from you.
If you are the right candidate but need support transitioning into the legal services field, CCVLP will provide mentorship or training to help you succeed.
Application Process and Important Dates
To apply, please submit a resume and cover letter explaining how your experience meets the responsibilities of this role. We utilize an anonymized application review process to reduce bias. All your materials, including your cover letter, will be fully reviewed if you’re selected for an interview, so we encourage you to make it personal and let us get a sense of your unique voice outside of your resume.
All interviews will be conducted virtually via Zoom.
- Application Deadline: 8:00 AM PST on April 13th, 2026
- Application Review Start Date: April 13th, 2026
- Interview Notifications Sent By: End of Day April 14th, 2026
- Interviews: Thursday, April 16th, 2026 (please hold 08:00 AM - 5:00 PM PST)
- Possible Written Responses to Additional Questions Requested from Final Candidates: Sent out by April 17th, 2026 and due back April 20th, 2026
- Decision Expected By: End of Day Tuesday, April 21st, 2026
- Preferred Start Date: Sometime in the first full week of May 2026 (but willing to negotiate a later date)
As always, this is a “best guess” schedule and if changes occur, candidates will be kept informed.
Contact Information
For questions or additional information, please contact apply@ccvlp.org.
Read More
The full job description is available here:
https://ccvlp.notion.site/family-law-program-assistant
Learn more about our employment benefits, leave policies, and more here: https://ccvlp.notion.site/basics-of-employment
Salary
$25 - $26 per hour
Salary : $25 - $26