Mortgage Operations Specialist

• Prepare initial compliance disclosures and subsequent re-disclosures to consumers for all mortgage loans and for all mortgage loan types (Conventional, FHA, VA, Jumbo, and Construction). Must demonstrate knowledge of the Loan Estimate/Closing Disclosure including dates, APR/Non-APR fields to ensure compliance with regulations.
• Monitor pipelines and work with staff to ensure timely delivery and accuracy of fees.
• Comply with credit union policies and federal, state, and other governmental rules and regulations for multiple states.
• Communicate with production and operations teams, including Loan Officers, Processors, and other departments as necessary to confirm that disclosures are appropriate and give feedback when modifications are required.

• Reviewing applications to ensure that all the relevant paperwork has been submitted.
• Submit vendor requests such as verification of employments, title orders, condo orders, credit verifications, etc.

• Review title commitment for accuracy, liens, judgments, and easements to verify no issues with lien superiority.
• Review sales contract, PMI certificates, lock confirmations, and underwriting approvals for accuracy and verify data entered in Encompass.
• Verifies accuracy of hazard and flood insurance, property tax amounts and due dates for prepaid and escrow accounts.
• Send initial closing disclosure to the borrower via Encompass. Prepare changes of circumstance forms as needed after closing disclosure has been sent.
• Orders closing documents and final closing disclosure through Encompass. Review closing documents for accuracy prior to sending them to escrow officer. Ensure closing loan documents comply with state and federal regulations including knowledge regarding vesting/ownership and trusts, etc.
• Submits final closing disclosure, supporting documents, and closing documents to escrow agents.
• Responds promptly to general closing questions from borrowers, processors, loan officers, operations supervisor, escrow officer, and realtors. Act as an intermediary between all parties involved in mortgage loan transactions to maintain accurate closing schedules meeting all close of escrow deadlines.
• Monitor funding pipeline and anticipate daily fundings to ensure all are completed by deadline.
• Review the closing loan package for accuracy. All documents must meet compliance requirements. Knowledge of RESPA is critical to ensure the right of rescission and closing date compliance is followed.
• Confirm all closing and funding conditions have been received and cleared. Balance with escrow company to ensure wire accuracy. Confirm wire instructions through verbal verification. Send wire to escrow company and register loan on MERS website.
• Post-Closing- complete the UCD with Fannie/Freddie. Send collateral package to investor or book loan with sub-servicer. Coordinate the post-closing review and upload all pre-purchase packages to investor within 1 day of funding or sooner depending on lock expirations. Review and satisfy all investor pre-purchase conditions timely. Complete internal purchase advise logging for all investor purchased loans.
• Address any errors or missing information in the loan package and coordinate with relevant parties to obtain necessary corrections. 
• Handle and track any documents that come in after the initial closing, such as recorded mortgages or final title policies. 
• Maintain accurate records of all transactions. Document Encompass with all loan conversations regarding the loan.

Education:

High School Diploma or GED is required.

2 year college degree is preferred.

Experience:

• 2 years of mortgage disclosing or closing experience required
• Experience with Encompass preferred.
• Knowledge of Construction Loans preferred.

Required Knowledge:

• Knowledge of Conventional, Jumbo and FHA/VA Loans.
• Excellent customer service skills both internal and external
• Excellent time management, organizational and analytical skills
• Strong written and oral communication skills
• Self-motivated and detail oriented with exceptional follow up and problem-solving skills
• All Federal/Stated Regulations applicable to Mortgage Lending (BSA/AML, Fair Lending, ECOA, Fair Housing, Flood Disaster Protection, Homeowner’s Protection, Safe Act, ATR/QM, TILA/RESPA/TRID, etc.)
• Working knowledge of Outlook, Microsoft Office, MS Word, and MS Excel

Salary : $27 - $30