Workplace Manager

We are seeking a strategic and hands-on Manager of Workplace to lead the team responsible for our showpiece 130,000 sq ft office. This role is critical to our success, ensuring our physical workspaces are safe, efficient, productive, and reflective of our company culture. You will be responsible for everything from daily building operations and team leadership to long-term capital improvement planning. The ideal candidate is a proactive problem-solver with strong financial acumen and a proven track record of managing teams and competing priorities.

Main Responsibilities

Daily Operations & Maintenance

• Track building repairs and maintenance services. Bring a proactive maintenance mindset

• Lead day-to-day workplace services, including mail, reception, commissary, transportation, janitorial, and off-site storage with an eye towards efficiency and employee experience.

• Respond to escalated and executive work requests for all issues within the building.

• Coordinate and grant building access for on-site events, vendors, and deliveries

• Curate the client and employee experience in the building

• Keep a pulse on events taking place in the building, including property management and other tenant activities.

• Be on-call for building emergencies and/or inclement weather.

Leadership & Relationship Management

• Act as a trusted advisor for Executive Leadership and maintain interdepartmental relationships to be seen as the “Go-To” leader for office issues.

• Promote workplace safety, environmental practices, waste reduction opportunities, sustainability, and energy conservation initiatives

• Demonstrate leadership of a mid to large-sized team with a focus on developing team members. Effectively motivate and develop team members.

• Build and maintain a productive relationship with on-site Property Management

Emergency Response Planning

• Manage the Emergency Action Plan, including regular review and revisions of EAP, training of floor wardens, and collaborating with building management and executive leadership on drills

• Make sure our emergency response equipment is up to date and in compliance with all AHJs

• Ownership of the Floor Warden program and office communications.

Project Management and Budgeting

• Oversee and be responsible for repairs and any planned capital improvement projects for the facility.

• Contribute to the development and implementation of new and existing workplace technology products and services

• Oversee financial operations, including vendor management, cost accounting, variance reporting, and G&A expense control. Develop and present business cases and financial reports to support strategic decision-making.

Real Estate Management and Space Planning

• Manage the McLean office space planning needs, including new hire seating, summer associate program, and space planning for small and large-scale team moves.

• Analyze and report on portfolio and occupancy metrics to contribute to the company's business and real estate strategy.

• Manage the logistics of flex desks and other flexible seating arrangements.

Other duties as assigned.

Candidate Profile

• BA in Business, Hospitality, Facilities, or related program, or 8 years of experience in Workplace Management.

• Strong written and verbal communication skills

• Intermediate knowledge of building systems, leases, and blueprints

• Must be proficient in Microsoft Excel, Word, and PowerPoint

• Experience with COUPA, OfficeSpace, Workday, and Google platforms is a plus

• Self-motivated - Has an outgoing personality, ready and able to engage other professionals with diverse experience to build relationships and trust, in pursuit of solving problems.

• Problem solver - not afraid to jump in, ask questions, get to the root cause, and solve problems, even without all of the information up front.

• Team player - Able to take the lead and influence, while modest enough to act as a role player in some scenarios

• Results-oriented – Ability to accurately define a problem and develop solutions to resolve quickly, optimizing for numerous variables

• Strong organizational, planning, and project management skills, and the ability to coordinate the activities of various team members when faced with multiple deadlines and competing priorities

The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role.

The Physical Side of the Role: Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.

Your Work Environment: Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.

Our High-Performing Culture: This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.

A Drug Free Workplace: Clark promotes a drug free workplace. A pre-employment drug “fitness for duty” screening is required, and the company conducts random quarterly drug “fitness for duty” tests.