FRONT DESK COORDINATOR/ CALL CENTER EXPERT

We are a leader in the health and wellness industry. Our practice is growing rapidly and we are looking for a high achiever to add to our team of superstars. If you like working in a fast pace ,successful office that gets excellent patient results, then send your resume and a video answering the following questions (Why do you think we should hire you? What skills and qualities do you have to bring to this role?) . We realize the compensation package needs to be aggressive to continue to build our superstar team .

At Clark Chiropractic, you have opportunities to talk with people and make them feel “at home” and enjoy their treatment. Many of our patients have been through years of pain before they come to us. And along with good professional care, they are looking for a friend to help guide them through their healing.

The Role:

Call Center & Patient Outreach

• Handle high-volume inbound and outbound calls
• Follow up with leads from workshops, events, social media, and marketing campaigns
• Convert inquiries into scheduled appointments
• Perform consistent follow-up with prospective patients
• Re-engage past patients and inactive leads
• Maintain detailed call notes and patient records

Patient Experience

• Meet and greet patients in the office when needed
• Assist with scheduling and maintaining a smooth patient flow
• Confirm appointments and patient charges
• Maintain confidentiality and proper documentation

Lead Generation & Marketing Support

• Assist with lead generation initiatives
• Encourage patient referrals
• Help gather patient testimonials (written or video)
• Support clinic marketing efforts including email and social media outreach
• Participate in community outreach and events when needed

· Meeting and greeting patients

· Maintain a consistent patient flow

· Maintaining patient records and respect confidentiality

· Perform therapies and educate the patients

· Documentation of therapies performed

· Confirming patient accounts/charges

· Maintain equipment and keeping the office presentable

· Encourage patients to refer others

· Gathering/Recording testimonies written or spoken

· Answering incoming calls and scheduling appointments

· Involvement in marketing and public relation projects

· On-going training will be provided, with opportunities to attend fully paid seminars

Preferred Requirements:

· Has great telephone manner, tone and communication skills

· Computer knowledge

· Is proactive, organized, reliable and consistent in their work

· A desire to learn new skills and grow into roles as needed

· Is health conscious

· Ability to work in a team of different personalities

· Put the secret code “47” in the subject of your email to us, thanks

Hours & Address

This position is for 40Hr/Week on a rotation with your coworkers.

Full Practice Hours:

Monday – Friday : 7:00AM – 6:00PM

Practice Address:

562 Kingwood Dr.

Kingwood, TX 77339

Instructions:

We are likely to receive a lot of applications and don’t have time to interview all, so make this stand out if you want a job that will change the entire trajectory of your life.

1. Email your resume to viviana@clarkchiropractic.net with a video about yourself and why you think you would be an asset to our team

2. In your video or include your compensation requirements.

3. Tell us how you will fit in THIS job specifically. We know what’s a fit for us and we want to know if this is a fit for YOU. We will NOT be calling you to clarify whether you’re a fit. TELL US on why we would be lucky to have you on the team.

4. Make sure your email subject line has the secret code (47) in it.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Work Location: In person

Salary : $20 - $25