What are the responsibilities and job description for the Account Manager position at Clarivate?
Are you a strategic thinker with a passion for building strong customer relationships and driving growth? We're looking for an experienced US Government Account Manager to lead customer engagement, develop impactful account strategies, and deliver tailored solutions that meet client needs. In this role, you'll oversee customer portfolios, collaborate across teams, and play a key part in achieving revenue goals while ensuring exceptional customer satisfaction.
About You – experience, education, skills, and accomplishments…
- Bachelor’s Degree or equivalent work experience
- 5 Years of relevant experience with field sales or renewal sales, specifically for the US Government space
- Experiences with Salesforce or similar sales tools
It would be great if you also had…
- Any sort of existing relationships within federal agencies
- Experience in data publishing, librarianship, or analytics
- Experience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tools
- Certifications pertinent to the sales profession
What will you be doing in this role?...
- Achieve sales goals by meeting targets and proactively identifying opportunities for upselling.
- Provide accurate sales forecasts to management through consistent communication and reporting as required by leadership
- Collaborate effectively with customers and potential leads, adhering to the established sales cycle and processes.
- Understand customer needs and present compelling solutions to their problems.
- Manage customer opportunities through the sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale.
- Continuously build knowledge of Clarivate products and services to effectively position our solutions.
- Actively engage in meetings and events, sharing insights on customers, products, and sales with the broader team.
- Maintain meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
- Identify and target potential contacts within existing customers to expand business opportunities.
About the Team
You will be working with a wider network of sales and account-focused team members based throughout the globe to support you with retaining and growing your accounts including, but not limited to, Product Sales, Customer Success, Customer Education, and Professional Services.
Hours of Work
This is a full-time permanent remote position located within the East Coast
You will be expected to travel 40 - 60% by air or car transportation
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At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
