What are the responsibilities and job description for the Member Care Scheduler- Oshkosh position at CLARITY CARE INC?
Positions with a Purpose: Exceptional People, Extraordinary Care! Clarity Care is Looking For You!
As a healthcare organization, we offer careers that can make a difference to people who need your help. No experience or certifications needed and we’re hiring immediately!
Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.
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The Member Care Scheduler will serve Home Care and Community Supported Living Members that are frail elders, persons with physical disabilities and/or persons with intellectual/developmental disabilities. The goal for you and your Team is to ensure that these Members receive the services that are authorized for them, which promote their overall well-being. Also, the goal for you and your Team is to ensure that Clarity Care’s promise to provide high quality care is being met.
Key Responsibilities:
- Understand member assessments, needs and outcomes
- Manage scheduling software for quality care
- Create biweekly schedules matching authorized service hours
- Ensure members always receive attended services
- Provide professional, responsive customer communication
- Update systems, schedules as conditions change
- Maintain on-call coverage rotation requirements
Education/Experience:
- A Bachelor’s degree in Human Services, Psychology or Supply Chain Management. An Associate’s Degree will be considered. Or, related field with two (2) years’ experience working with elders or persons with disabilities.
- Possess advanced computer and telecommunication skills, with proficiency in Microsoft Office Suite.
- Excellent organizational, time management, and critical thinking skills.
- An energetic, outgoing, detail-oriented person who demonstrates strong written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Must possess a valid WI driver’s license, and ability to meet agency driving standards. Must provide proof of auto insurance.
- Must pass periodic WI Caregiver Background Checks including Department of Justice Criminal Record Checks, and/or that of previous states of residence
Extra Bonuses (Yes, this keeps getting better):
- Health, Dental, Vision, Retirement Plan and more!
- Room for advancement
- Company Discounts
- Paid Training
- Paid Time Off (accrues after 1st full month)
Ready to Apply? We’d Love to Hear From You!
Apply online: www.claritycare.org/apply
Call us: 920-236-6560 ext. 1415
Salary : $20 - $21