What are the responsibilities and job description for the Night Auditor position at Clarion Inn North Haven?
The Clarion Inn North Haven is rebranding soon to become a Hilton DoubleTree. Our hotel has an opening for a Night Auditor who will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on various areas of the hotel. The ideal candidate for this position has above average customer service skills, is able to remain calm under pressure, and possesses strong organizational skills. We're looking for someone who can quickly make a judgment call, and our Night Auditor must also possess a professional demeanor.
Responsibilities:
- Process guest check-in, room assignments.
- Check-out and collect payments.
- Answer phones and inquiries in a timely manner.
- Answer guest questions and requests.
- Manage on line and telephone reservations. This includes same day and future reservations.
- Take and place wake up calls.
- Run, distribute and file required daily reports as directed.
- Must possess a consistent professional and positive attitude when communicating with guests and associates.
- Complete Night Audit checklist during each shift
- Ensure periodic checks to ensure areas that are required to be locked are locked and secured.
- Initiate and complete the End of Day process
- Perform special projects and other responsibilities as assigned.
Job Types: Part-time, Full-time
Pay: $18.00 - $19.00 per hour
Experience:
- Hotel experience: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
- Customer service: 1 year (Required)
- Night audit: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19