What are the responsibilities and job description for the Key Holder Part-Time position at Clare V.?
Description
The Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities. This role reports to the Store Manager.
Requirements
Customer Service:
The Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities. This role reports to the Store Manager.
Requirements
Customer Service:
- Ability to clientele and understand the customers' needs
- Capable of driving business by reatcing to customers' needs and wants
- Always acts in the best ineterest of the customer
- Strong sense of product knowledge and able to suggestively sell
- General:
- Ability to think creatively in business and seek sales opportunities
- Ability to effectively communicate with store manager
- Provides constructive feedback to the shop management
- Responds well to feedback from management and follows directives
- Able to identify a problem and properly report it
- Arrives on time and is floor ready
- Participates in store meetings and management meetings
- Assists in tagging new merchandise
- Restocking what has been sold
- Professional phone presence when calling clients
- Maintains a visually enticing store that is neat, clean, and organized
- Responds promptly to emails from management while working
- Takes assigned Lessons and quizzes
- Able to receive and process transfer orders and RTV’s
- Able to open and close a store
- Understanding of surrounding retail competition
- Abides by Clare V. policies and procedures
- Prioritizes workload to maximize efficiency and minimize the impact on customer experience
- Seek creative solutions to challenges
- Maintains a healthy work environment
- High School diploma or equivalent combination of education and sufficient work experience
- 1 years retail experience
- Strong verbal and written skills
- Ability to communicate effectively
- Strong eye for fashion
- Ability to perform effective selling techniques to achieve sale and repeat business
- Basic computer skills
- Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product
- Ability to work a flexible schedule including holidays, overnights, weekends
- Ability to open and close a store
- Able to travel to other stores within the market/region
- Paid sick time to help you recover
- 401(k) with company match to help you build a strong financial future
- Quarterly Gratis for product purchases
- Employee discounts