HINT Resident Assistant Part Time

Clare Housing is seeking a candidates for Resident Assistant in an innovative, no-barrier supportive housing model is funded through the HINT (Housing Innovations for Needs-based Tenancy) award and is designed for single adults living with HIV who are also navigating active substance use, mental health challenges, and chronic homelessness.

This role is ideal for someone with a passion for harm reduction, a deep commitment to equitable healthcare access, and the compassion and open-mindedness needed to engage with people in complex situations—exactly where they are.

This position will provide operational support at the facility, providing onsite coverage and assisting with coordinating services for residents. This position requires physical activity, as one person provides direct care/supervision to individuals in a home setting. This is a pilot project through HINT and applicants must be flexible and willing to work within a team environment.

The hourly range based on skills, qualifications, and experience: $17.50-$19/hour

This is a part time position and will require non-standard hours due to the 24/7 housing program. Benefits include Dental, Vision, 4% match of 403(b) retirement fund, sick time, free virtual medical and counseling services. The position is based on-site in South Minneapolis. 

Duties and Responsibilities

• Provide person-centered care and services to residents.
• Respond to medical and/or mental health emergencies, including Narcan administration.
• Assist residents with laundry, cooking and other physical tasks according to their individual goals and needs.
• Maintain a clean, safe, home-like environment by completing household cleaning and organizational tasks.
• Use Harm Reduction strategies to provide support for individuals who may be actively using drugs
• Provide emotional support to residents and their families with respect and compassion, using Positive Support Strategies as needed.
• Coordinate resident care with other agencies, including clinics, pharmacies, social workers, the HINT onsite team, etc.
• Communicate professionally and in a timely manner all pertinent information regarding resident’s physical and emotional condition both externally and internally while maintaining the HIPAA privacy rule.
• Document appropriately in organization’s electronic record.
• Keep up-to-date on medical and psycho-social information of HIV/AIDS disease, harm reduction and positive supports – including knowledge of ever-changing populations and rapidly evolving treatment options.
• Attend regular staff meetings and annual trainings.
• Practice appropriate infection control and universal precaution techniques.
• Understand and practice procedures to ensure client confidentiality.
• Understand and uphold the Vulnerable Adults Act and HIPPA regulations.
• Make telephone calls to clinics, social workers or emergency personnel if necessary.
• Ability to be part of the on-call rotation when requested.

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Skills, Experience and Education Requirements:

• Excellent interpersonal communication skills; verbal and written.
• Ability to work within an interdisciplinary team.
• Have a sensitivity and aptitude for working with individuals who were formally homeless and persons living with HIV/AIDS, mental illness, trauma, physical disabilities, developmental disabilities, traumatic brain injuries and chemical health problems. 
• Ability to work respectfully and communicate effectively with multi-cultural, diverse populations in what can be at times stressful and emotional situations.
• Ability to maintain professional boundaries and practice self-care in a position that is confronted often with physical illness, mental illness, trauma and chemical abuse issues.

Highly Desired Skills and Attributes:

• Experience working with people who use drugs, individuals experiencing homelessness, or those living with HIV.
• Individuals with lived experience or a passion for working with our target populations (Gay/Bi/MSM/Queer, Transgender, Native American, African American, multi-racial communities, HIV positive people) are encouraged to apply.
• Knowledge of harm reduction principles, trauma-informed care, and healthcare access barriers faced by marginalized populations.
• Interest in public health, nursing, addiction counseling, community health work, or a related field.
• Familiarity with HIV care systems and Minnesota’s harm reduction providers.
• Ability to build non-judgmental, supportive relationships rooted in dignity and choice.
• Strong organizational, communication, and advocacy skills.
• Comfort working in a dynamic, evolving program environment.

Licenses and/or Certifications:

This position will work at one Clare Housing supportive housing building for adults living with HIV and other disabilities. All of the residents are formerly homeless individuals; this is a harm reduction environment and active use may occur in private places. The buildings are not accessible, there are stairs leading into the house and multiple floors and smoke free.  This position will potentially have variable hours which may include evening and weekend hours.

All employees are expected to work effectively in a mission-driven organization whose residents and staff exhibit significant diversity with respect to age, race, color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran’s status.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.